Isaiah Ritenour
Tyrone,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Checkout Coach
THE GIANT COMPANY
Altoona, PA
11.2023 - Current
- Greeted customers, provided assistance with their purchases, and answered any questions they had.
- Provided excellent customer service by being friendly, approachable and helpful.
- Managed store returns in accordance with company policies and procedures.
- Assisted in resolving customer complaints in a professional manner.
- Balanced register drawers at end of each shift ensuring accuracy of funds received versus sales receipts issued.
Customer Service Desk Associate
THE GIANT COMPANY
Altoona, PA
05.2023 - 11.2023
- Processed payments and issued receipts for purchases of goods and services.
- Answered incoming calls from customers seeking assistance or information about products or services offered by the company.
- Addressed inquiries from customers in a polite, professional, and efficient manner.
Front End Associate
THE GIANT COMPANY
Altoona, PA
09.2022 - 05.2023
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
Education
Bachelor of Science - Information Science And Technology
Pennsylvania State University
Altoona, PA01-2028
Skills
- Staff training experience
- Cash Drawer Reconciliation
- Team building
- Handling Complaints
- Staff Coaching and Training
- Effective Communication
- Financial Recordkeeping
- POS Terminal Operation
Timeline
Checkout Coach
THE GIANT COMPANY
11.2023 - Current
Customer Service Desk Associate
THE GIANT COMPANY
05.2023 - 11.2023
Front End Associate
THE GIANT COMPANY
09.2022 - 05.2023
Bachelor of Science - Information Science And Technology
Pennsylvania State University
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