Isaiah Robain
Atlanta,GA
Summary
Dynamic Security Officer with proven expertise at Courtland Grand Hotel, excelling in rapid incident response and comprehensive reporting. Recognized for enhancing safety through vigilant monitoring and effective risk assessment. Skilled in documentation and observant in identifying potential threats, ensuring a secure environment for guests and staff alike.
Overview
6
6
years of professional experience
Work History
Security Officer
Courtland Grand Hotel
Atlanta, GA
05.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Film And Video Production
Ronald E Mc Nair High School
Atlanta, GA05.2017
Skills
Do reports
Take pictures
Being observant
Responding quickly
Timeline
Security Officer
Courtland Grand Hotel
05.2019 - Current
Film And Video Production
Ronald E Mc Nair High School