Isaiah Robles
Bear,DE
Summary
Results-driven individual with experience in team collaboration and workflow optimization. Strengths in task prioritization and conflict resolution contribute to achieving sales goals and enhancing customer satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
General Laborer
Project eye consultants inc.
New York, New York
12.2024 - 06.2025
- Supported team members in achieving task completion with efficiency and effectiveness.
- Coordinated with coworkers to enhance workflow on projects.
- Conducted routine inspections of tools and equipment for proper function.
- Prepared items for transportation by installing bracing, padding, and strapping to ensure protection from damage.
Sales Representative
The Children's Place Store
The Bronx, New York
02.2023 - 01.2025
- Engaged customers through knowledgeable product recommendations and personalized service.
- Supported visual merchandising and maintained attractive store displays to enhance customer experience.
- Collaborated with team members to achieve sales goals.
- Managed inventory levels and restocked shelves regularly.
- Monitored store cleanliness and organization standards daily.
- Addressed customer inquiries and concerns promptly to ensure satisfaction and loyalty.
Front Desk Sales Associate
Blink
New York, New York
02.2022 - 02.2023
- Welcomed customers and provided assistance with inquiries to enhance their experience.
- Processed cash transactions with accuracy and efficiency to ensure smooth operations.
- Monitored inventory levels and replenished stock accordingly.
- Addressed customer complaints promptly and professionally to maintain satisfaction.
- Maintained a clean and organized front desk area daily.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Construction Laborer
Marin Management inc
New York, New York
01.2019 - 11.2021
- Followed safety protocols to maintain a secure work environment.
- Supported site clean-up and debris removal to maintain safe work conditions.
- Managed loading and unloading of materials to ensure timely project progress.
- Recorded inventory to streamline supply tracking, organize equipment, and facilitate material access.
Associate Teacher
Eagle Academy for Young Men II
Brooklyn, New York
10.2015 - 01.2019
- Developed individualized learning strategies and resources to enhance student engagement and understanding.
- Collaborated with teachers to create a positive learning environment.
- Monitored student progress and delivered constructive feedback to foster academic growth.
- Organized and supervised extracurricular activities to promote teamwork.
- Assisted in maintaining classroom order and implementing school policies.
- Identified children needing extra support for emotional, health-related, or developmental concerns and designed targeted improvement strategies.
Customer Service
B.E.I. Battery Guys
Brooklyn, New York
05.2017 - 11.2018
- Greeted customers, answered questions, and resolved issues to ensure positive customer experiences.
- Processed orders and updated customer records to support accurate and efficient service.
- Collaborated with team members to improve service delivery and address customer needs effectively.
- Facilitated order pickups for customers to ensure a smooth and efficient process.
Warehouse Associate
UPS
Maspeth, New York
10.2017 - 01.2018
- Loaded and unloaded trucks while adhering to safety protocols.
- Received deliveries, scanned packages, and updated orders in internal database.
- Sorted packages by size and destination to streamline delivery process.
- Recorded package information in warehouse management systems to maintain accurate inventory.
- Trained new associates on warehouse procedures to enhance team readiness.
Education
High School Diploma -
Eagle Academy For Young Men II
Brooklyn, NY06-2015
Skills
- Package sorting
- Inventory management
- Workflow optimization
- Safety protocols
- Cash handling
- Credit card payment processing
- In-store support
- Customer engagement
- Conflict resolution
- Complaint handling
- Complaint resolution
- Service upselling
- Product promotion
- Task prioritization
- Team development
- Active listening
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
General Laborer
Project eye consultants inc.
12.2024 - 06.2025
Sales Representative
The Children's Place Store
02.2023 - 01.2025
Front Desk Sales Associate
Blink
02.2022 - 02.2023
Construction Laborer
Marin Management inc
01.2019 - 11.2021
Warehouse Associate
UPS
10.2017 - 01.2018
Customer Service
B.E.I. Battery Guys
05.2017 - 11.2018
Associate Teacher
Eagle Academy for Young Men II
10.2015 - 01.2019
High School Diploma -
Eagle Academy For Young Men II