Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
References
Timeline
Generic

Isaiah Rodriguez

albuquerque,NM

Summary

Dedicated and motivated individual with a strong work ethic and a readiness to contribute to a new team environment. Possessing excellent communication skills, a positive attitude, and a willingness to learn and adapt quickly, I am excited to take on new challenges and make a valuable impact. Ready to work collaboratively to achieve organizational goals and exceed expectations.

Overview

4
4
years of professional experience

Work History

Bank of America Deposit Agent

Alorica
Albuquerque, NM
07.2024 - Current
  • Provided guidance and assistance via phone call regarding clients' deposits, transfers, account maintenance, and holds in a professional manner.
  • Maintained accurate records of all client interactions and dissatisfactions with bank policies/processes while obtaining client satisfaction through empathy and excellent customer service.

Front End Team Lead

Walmart Neighborhood Market
Albuquerque, NM
10.2022 - 06.2024
  • Led a team of 10+ self-checkout hosts and cashiers. Provided guidance, support, and the tools to ensure excellent customer service and workflow.
  • Conducted regular performance reviews and provided constructive feedback to team members on possible opportunities.
  • Implemented best practices, service standards, and quality assurance processes to optimize team efficiency for current, new, or upcoming roles and tasks in the workplace.

Food Service Trainer

Dion's
Albuquerque, NM
04.2021 - 10.2022
  • Partnered with management to develop and improve trainees and new hires to ensure consistent quality of food preparation standards, customer service, and to improve overall team's performance.
  • Led teams of 5 or more. Monitored, coached, and evaluated trainee progress, providing constructive feedback and additional support as needed to ensure successful outcomes during rush hours.

Education

High School Diploma -

Ecademy Virtual High School
Albuquerque, NM
05.2024

Skills

  • Managing/leading
  • Empathic communications
  • Bilingual
  • Organizational Skills
  • Time Management
  • Customer Service
  • Cash Handling
  • Positive Attitude

Hobbies and Interests

  • Photography
  • Music
  • Sports
  • Cooking
  • Outdoor Adventures

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

  • Adriana Maldonado, Manager

505-859-5281

  • Jose Moreno, Manager

505-305-9451

  • Ashley Granados, Team Associate

575-621-8234

Timeline

Bank of America Deposit Agent

Alorica
07.2024 - Current

Front End Team Lead

Walmart Neighborhood Market
10.2022 - 06.2024

Food Service Trainer

Dion's
04.2021 - 10.2022

High School Diploma -

Ecademy Virtual High School

Similar Profiles

CREATE PROFILE
Isaiah Rodriguez