Isaiah Ruiz
Upland,CA
Summary
Dynamic professional with extensive experience at SPL Group, excelling in customer service and inventory management. Proven ability to enhance stock accuracy and maintain a clean, organized environment. Skilled forklift operator, effectively reducing stock shortages while fostering strong customer relations. Committed to safety and efficiency in all operations.
Overview
5
5
years of professional experience
Work History
Replenishment Team Member
SPL Group
Chino, CA
08.2024 - Current
- Cleaned and organized sales and stock areas.
- Put away received merchandise in designated location.
- Greeted and used service model to meet customers' needs.
- Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.
- Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
- Achieved high standards of cleanliness throughout the store by consistently maintaining shelves, displays, and backroom storage areas.
- Assisted in loss prevention efforts by identifying damaged or expired products and removing them from sales floor.
Inventory Specialist
National HR Staffing
Montclair, CA
01.2024 - 07.2024
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Forklift Operator
Minuteman Transport
City of Industry, CA
07.2020 - 01.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
Education
High School Diploma -
Santa Fe High Shcool
Santa Fe Springs, CA08.2020
Skills
- Customer service
- Customer service abilities
- Customer relations skills
- Sales floor support
- Forklift operator
- Restocking
- Loading and offloading
- Shipping and receiving
Timeline
Replenishment Team Member
SPL Group
08.2024 - Current
Inventory Specialist
National HR Staffing
01.2024 - 07.2024
Forklift Operator
Minuteman Transport
07.2020 - 01.2021
High School Diploma -
Santa Fe High Shcool
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