Isaiah Saams-Hoy
San Jose,CA
Summary
Student-Athlete with expertise in medical terminology, patient registration, and handling confidential information. Known for high productivity and swift task completion. Strong communication, teamwork, and adaptability skills ensure smooth operation of administrative functions.
Overview
6
6
years of professional experience
Work History
Emergency Department Clerk
Kaiser Permanente
San Jose
05.2021 - Current
- Assisted in scheduling patient appointments and maintaining the department's calendar.
- Verified patient insurance information, collected co-payments, and processed payments for services rendered.
- Provided administrative support by answering phones, responding to inquiries, and directing calls to appropriate personnel.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Swim Instructor
La Petite Baleen Swim School
Redwood City
04.2019 - 12.2022
- Teach all ages, regardless of skill level. Vocalize to students what is needed for progression in the curriculum. Provide customer service. Work effectively in a small space with large groups of children.
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
Security Guard
BI-Ingelheim(Securitas)
Fremont
12.2020 - 10.2021
- Worked for BioPharmaceutical, worked in a CMP/GMP warehouse, secured clean rooms, and customer service.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
Warehouse worker
Amazon
Newark
09.2020 - 12.2020
- Worked pallet jacks. Worked in an efficient manner. Worked in both large and small groups on tasks. Staged pallets for upcoming shipment orders.
- Maintained stock levels per company policies.
- Received and tracked incoming inventory shipments.
Sales Associate
Champs Sports
San Jose
09.2018 - 02.2019
- Sorted and stocked shelves with all merchandise, Provided effective customer service, and Worked on register/over the phone with other branches.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling.
Education
Bachelor of Arts - Business Administration
University of Alaska Fairbanks
Fairbanks, AK05-2026
Associate of Arts - Business Administration
Chabot College
Hayward, CA05-2022
Skills
- Sports Coaching
- Leadership
- Relationship Building
- Organizational Skills
- Effective Communication
- Teamwork and Collaboration
- Problem-solving aptitude
Affiliations
- UAF Men's Basketball 24'-25'
- All-State Honors '21-22
Awards
Currently hold the record for the most V.I.P signups at Champs Sports in a singular shift
Accomplishments
- Dean's List 21-22'
Timeline
Emergency Department Clerk
Kaiser Permanente
05.2021 - Current
Security Guard
BI-Ingelheim(Securitas)
12.2020 - 10.2021
Warehouse worker
Amazon
09.2020 - 12.2020
Swim Instructor
La Petite Baleen Swim School
04.2019 - 12.2022
Sales Associate
Champs Sports
09.2018 - 02.2019
Bachelor of Arts - Business Administration
University of Alaska Fairbanks
Associate of Arts - Business Administration
Chabot College
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