Isaiah Samuel

• Provide specialized memory care for residents with Dementia, Alzheimer’s, and chronic memory loss, utilizing de-escalation techniques and behavioral redirection.

• Execute clinical tasks including catheter care, colostomy bag maintenance, and sterile wound care while following strict infection control protocols.

• Accurately prepare and administer medications as a Med Tech, ensuring full compliance with physician orders and chart digital documentation.

• Assist residents with physical therapy exercises and safe transfers to preserve physical independence and prevent injury.

• Manage all aspects of daily living including hygiene, showers, and incontinence care while maintaining the utmost dignity for residents.

• Communicate effectively with family members and medical staff to provide updates on resident health and emotional well-being.

• Educate and expand the health and wholeness of students K-12 through various Summer Camps and After School Programs surrounding Houston, TX.
• Promoted physical, mental and social development using classroom motivation, games and activities.
• Fulfilled curriculum expectations by evolving presentation approaches for the growth of student understanding.

• Quickly and efficiently open customer accounts by accurately recording account information,
• Fulfill any transactions and orders the customer may desire; that includes ordering various items through their insurance plans.
• Receive day-to-day complaints and exemplify conflict resolution. Provide excellent healthcare service for day to day customers; HIPAA forms, prescriptions, refills, and keeping them up to date with their insurance plans.

• Execute a daily high call volume assigning schedules and appointments for hospital and municipal services which included the following: Routing emergency incidents to on call nurses and municipal technicians and adhering to cliental policies. (pipeline outburst, water shortages, sick/hurt unresponsive patients.)
• Effectively collaborating with Doctors concerning their patient's needs and nurses request. Filing urgent waterline disputes from homeowners and tenants.

• Serve convenient food that is fast without compromising freshness, quality and affordability.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Maintained professional demeanor and countenance by staying calm when addressing disgruntled or angry customers.
• Innovated, strategized, and deployed life cycles producing high quality structures to improve customer to company rapport.
• Established team principles, agendas and priorities while maintaining schedules and monitored performance.
• Successfully managed financial budgets, inventory, and allocated resources to maximize productivity and profitability.