Results-driven professional that focuses on delivering an exceptional product/experience for clients and customers. On the client customer side I'm very determined to leave people with a positive experience when attending an event. Experience with leading and managing groups and businesses and exceeding the set goals and reaching heights that the companies have never experienced before.
Overview
7
7
years of professional experience
Work History
Business Executive
Sultan Smoke Shop / Sultan Enterprises Inc.
10.2023 - Current
Increased overall business growth by implementing strategic planning and executing sales initiatives.
Improved team performance by providing consistent mentoring, coaching, and professional development opportunities.
Developed strong relationships with key industry partners to foster collaboration and drive business success.
Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality standards.
Developed comprehensive financial reports for executive decision-making support.
Ordered inventory with multiple different suppliers around Phoenix to find cheapest prices for products and maximize revenue for business.
Guest Service Representative
Phoenix Suns
09.2021 - Current
Retain extensive knowledge of organization, event operations, policies, procedures
Resolved guest complaints and discrepancies in prompt and courteous manner.
Welcomed guests on arrival, displaying professional and friendly approach.
Control ticket and credential access points.
Delivering a world class experience for all events.
Maintain a positive attitude while working in fast-paced, high profile environment.
Marketing Manager
Divinely Digital
07.2023 - 10.2023
Increased brand awareness by developing and implementing strategic marketing campaigns.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Managed social media accounts for optimal audience engagement and increased online presence.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Developed creative briefs for internal designers, ensuring alignment with overall marketing objectives and brand guidelines.
Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
Digital Marketing Specialist
Arizona Pain Specialists PLLC / Boost Medical
11.2021 - 06.2023
Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
Created and managed Pay-Per-Click campaigns to drive targeted traffic to company website as well as many clients websites as well.
Created social media content with innovative brand messaging to support new product launches.
Developed and deployed content marketing strategies to improve organic search traffic.
Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
Implemented pay-per-click campaigns to increase website traffic and conversions.
Lead web-leads from 197 monthly to 325 a month.
50/50 Raffle Ticket Seller
Arizona Diamondbacks
02.2017 - 10.2021
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Top seller on raffle team multiple years, with over $113,000 in sales in 2021.
Marketing Intern
Gametruck / Bravous E-Sports
05.2020 - 08.2020
Assisted in creating written, video and image content for marketing channels.
Scheduled social media postings to advertise products and generate site traffic.
Collaborated with team members to help expand marketing channels.
Brand Ambassador Team Lead
Postmates
09.2019 - 11.2019
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Developed recap reports to communicate competition trends, product introductions and new promotions.
Communicated product information with confidence and educated consumers about company.
Placed new and existing brand products in competitive retail locations.
Domestic Helper /Family Babysitter at Sheikh Sultan Suroor Sultan S. AldhaheriDomestic Helper /Family Babysitter at Sheikh Sultan Suroor Sultan S. Aldhaheri