Isaiah Sherwood
Grand Ronde,OR
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SPF Coordinator
Confederated Tribes Of Grand Ronde
06.2023 - Current
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Assists with Community needs assessment for underage drinking prevention
- Develops underage drinking prevention strategies
- Assists with grant compliance and reporting to funding agencies
- Chaperoning youth on overnight events
6-12th Grade Tutor/Advisor
Confederated Tribes Of Grand Ronde
03.2019 - 06.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Met with parents to discuss student progress and address concerns.
- Developed Summer Programming
- Lead Spring Break Camp
- Overseen/Lead field trips
- Chaperoned overnight youth activities
- Lead youth afterschool program
Administrative Assistant
Confederated Tribes Of Grand Ronde
03.2018 - 03.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Pharmacy Secretary
Confederated Tribes Of Grand Ronde
07.2017 - 03.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Developed and implemented improvements to pharmacy organization system.
Pharmacy Clerk
Confederated Tribes Of Grand Ronde
01.2015 - 07.2017
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Confirmed customer information and insurance eligibility for prescriptions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
Bingo Attendant
Spirit Mountain Casino
04.2011 - 01.2015
- Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
- Explained game instructions and rules to customers.
- Monitored customers and searched for violations of gaming regulations and casino policies.
- Paid out winnings
- Informed security personnel and supervisors of problems, violations or irregularities.
- Interacted with casino customers by answering questions, addressing concerns and handling escalations.
- Called Bingo sessions and made announcements
- Inventory and ordering of gaming supplies
Playworld Attendant
Spirit Mountain Casino
10.2008 - 04.2011
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Supported store operations by maintaining clean and organized store atmosphere.
- Processed payments and provided receipts to establish proof of transaction.
- Documented items purchased, returned or exchanged to enable tracking history and maintain accurate records.
- Supervised children ages 4-11 years old
- Prepared/served food in cafe style kitchen
- Maintenance and cleaning of arcade games
Education
High School Diploma -
Willamina High School
Willamina, OR05.2008
Skills
- Microsoft Outlook
- Schedule Management
- Customer Service
- Event Coordination
- Strategic Planning
- Microsoft Excel
- Medical Billing
- File and Data Retrieval Systems
- Google Docs
- Department Coordination
- Problem Resolution
- Regulatory Compliance
- Instructing
- Speaking
Certification
- First Aid/CPR Certified
- QPR
- Concusses Discipline
- Food Handlers
- Trauma Informed Care
Timeline
SPF Coordinator
Confederated Tribes Of Grand Ronde
06.2023 - Current
6-12th Grade Tutor/Advisor
Confederated Tribes Of Grand Ronde
03.2019 - 06.2023
Administrative Assistant
Confederated Tribes Of Grand Ronde
03.2018 - 03.2019
Pharmacy Secretary
Confederated Tribes Of Grand Ronde
07.2017 - 03.2018
Pharmacy Clerk
Confederated Tribes Of Grand Ronde
01.2015 - 07.2017
Bingo Attendant
Spirit Mountain Casino
04.2011 - 01.2015
Playworld Attendant
Spirit Mountain Casino
10.2008 - 04.2011
High School Diploma -
Willamina High School
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