Isaiah Smith
Baltimore,MD
Summary
Dynamic and results-driven professional with extensive experience at The Home Depot, excelling in customer service and inventory management. Proven ability to enhance store displays and maintain product availability, while demonstrating strong teamwork and problem-solving skills. Committed to building customer loyalty and ensuring satisfaction through effective communication and organizational expertise.
Professional with strong background in horticulture and customer service, prepared for this role. Skilled in plant care, landscape design, and pest management. Known for effective collaboration, adaptability, and delivering consistent results. Valued for reliability, strong work ethic, and ability to meet changing needs.
Overview
6
6
years of professional experience
Work History
Forklift Operator
Pacorinimetals
Rosedale, MD
06.2026 - Current
- Operated forklift to transport metal inventory within Pacorinimetals warehouse, ensuring efficient materials handling
- Loaded and unloaded steel materials & from trailers, shipping docks & Flatbed trucks
- Inspected forklift equipment before shifts for safety and service issues
- Organized and stored inventory systematically to enhance accessibility and retrieval
- Maintained documentation for items and materials to support accurate inventory tracking.
Lumber & Garden Associate (Forklift & Reach Truck)
The Home Depot
09.2024 - 05.2026
- Operated a Forklift and Reach Truck Machine to keep Concrete, Lumber, Pavers, Mulch & rocks full and available for customers searches
- Operated forklift and reach truck to ensure concrete, lumber, pavers, mulch, and rocks were consistently stocked for customer access.
- Maintained organized and visually appealing store displays to enhance customer shopping experience.
- Restocked shelves and tracked product availability to support efficient inventory management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier
Burger King
06.2022 - 09.2024
- Trained new cashiers on register operations and customer interaction protocols.
- Took customer orders quickly and efficiently
- Addressed customer complaints quickly, fostering satisfaction and loyalty
- Resolved customer complaints swiftly, maintaining high satisfaction levels and loyalty.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Keep the store wiped down and swept for customer satisfaction
Cashier Team Lead
Checkers Rally's
04.2021 - 02.2022
- Resolved customer complaints swiftly, maintaining high satisfaction levels and loyalty.
- Took customers orders quickly and efficiently
- Handled customer complaints promptly, ensuring high satisfaction and loyalty.
- Processed both cash and card purchases
- Covered extra shifts during peak periods to sustain service levels and support team operations.
- Keep the store store wiped down and swept for customer satisfaction
Education
High School Diploma -
Franklin High School
Reisterstown, MDSkills
- Logistics coordination
- Inventory recovery
- Organizational skills
- Problem-solving
- Team leadership
- Excellent written and verbal communication
- Excellent communication
- Attention to detail
- Adaptable and flexible
- Teamwork and collaboration
- Dependable team member
- Customer service
- Building customer loyalty
- Conflict resolution
- Strong communication and interpersonal skills
- Problem-solving abilities
- Innovative thinking
Timeline
Forklift Operator
Pacorinimetals
06.2026 - Current
Lumber & Garden Associate (Forklift & Reach Truck)
The Home Depot
09.2024 - 05.2026
Cashier
Burger King
06.2022 - 09.2024
Cashier Team Lead
Checkers Rally's
04.2021 - 02.2022
High School Diploma -
Franklin High School