Isaiah Soto
San Juan
Summary
Recognized for exceptional customer service at Whataburger, I excel in relationship building and conflict resolution. With a proven track record in process improvement and team collaboration, I drive high customer satisfaction and quality assurance. Dependable and responsible, I prioritize tasks effectively to support sales and enhance service delivery. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Would work during the week if it is possible.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Whataburger
Team Memeber
McAllen
07.2024 - 01.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
PSJA Early College High School
San Juan, TX06-2024
Skills
- Customer service
- Conflict resolution
- Task prioritization
- Team collaboration
- Process improvement
- Sales support
- Relationship building
- Verbal communication
- Dependable and responsible
- Quality assurance
Affiliations
- Played Basketball in High school. Was the leader of the team and always motivated my teammates to become the best version of themselves.
Accomplishments
- High School Diploma
- Recently got 6 A's in all my summer classes at South Texas College
- Scheduled to receive Associates degree in december 2025
- Got second place in 2019 in the Battle of the Books competition
- A and B honor roll in my elementary years/middle school/ high school
Certification
- Certification in police call in high school
Languages
English
Professional
Timeline
Whataburger
Team Memeber
07.2024 - 01.2025
High School Diploma -
PSJA Early College High School
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