Isaiah Spates
Plano
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal
11.2024 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Professional
Allied Universal
02.2024 - 09.2024
- Manned entrance and exit posts and checked authorization for personnel and visitors
- Secured building against unauthorized access and conducted regular patrols
- Wrote concise, detailed reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Helped guests sign in upon arrival and sign out when exiting premises
- Checked interior offices after business hours to confirm entries were locked and secure
- Answered phones and responded to inquiries at security desk
- Used radio and other communication devices to keep in regular touch with other security guards and controller
- Prepared detailed incident reports following any security events or breaches
- Collaborated with law enforcement agencies during emergencies or ongoing investigations
- Checked access points, doors, and gates for unauthorized entry
- Conducted routine inspections of fire alarm systems and emergency exits to ensure proper function
- Logged security activities and prepared operational reports for management
Produce Associate
Walmart
09.2023 - 01.2024
- Broke down coolers, unstacked incoming products and rotated current products
- Offered suggestions for substitute products or recipes when requested by customers
- Collaborated with other team members to complete daily tasks efficiently
- Stocked fresh fruits and vegetables on display shelves
- Set up attractive promotional displays for special events or sales
- Unloaded produce trucks using powered or manual pallet jack
- Maintained cleanliness and organization of produce department
- Handled customer complaints professionally and resolved issues promptly
- Transferred pallets to cooler storage and organized inventory to promote proper stock rotation
- Assisted customers with product selection and inquiries
- Rotated products to ensure freshness and reduce waste
Security Professional
Allied Universal
05.2023 - 08.2023
- Manned entrance and exit posts and checked authorization for personnel and visitors
- Responded to alarms and investigated disturbances
- Secured building against unauthorized access and conducted regular patrols
- Answered phones and responded to inquiries at security desk
- Used radio and other communication devices to keep in regular touch with other security guards and controller
- Monitored surveillance equipment, such as CCTV cameras, to detect suspicious activity
- Patrolled assigned areas on foot or in vehicle to ensure safety and security
- Enforced company policies regarding parking regulations and building access
Digital Shopper
Walmart
02.2022 - 05.2023
- Completed pickup and shopping orders for customers within local area
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Suggested comparable products to replace out-of-stock items
- Scanned items when pulling from shelves to update system stock information
- Listened to customer needs to identify and recommend best products and services
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others
Package Handler
UPS
09.2021 - 02.2022
- Sorting packages on the conveyor belt
- Loading package trucks
- Stacking boxes on multiple18ft trucks
- Scanned and sorted packages according to destinations and service type using handheld scanner
- Sorted packages to appropriate slide, line or belt for final distribution
- Assisted in loading delivery trucks with prepared packages
- Examined and inspected containers, materials and products to meet packing specifications
- Disposed of debris and hazardous materials properly to avoid contamination
Warehouse Associate
Amazon
11.2018 - 01.2019
- Packaging of merchandise and shipping it out
- Keep work area neat and clean
- Used pallet jacks to move items to and from warehouse locations
- Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise
Ship From Store
Walmart
06.2017 - 10.2018
- Selected, bagged, and staged grocery orders for guests
- Organized items in storage areas, arranging similar items together for easy access
- Processed returns and exchanges for unwanted items, adhering to store policies
- Maintained accurate tracking system covering shipping and receiving transactions
- Prepared shipping labels with correct information to prevent delays in delivery
- Troubleshot issues related to incorrect addresses or lost packages professionally
- Calculated shipping costs based on weight, distance, and carrier rates accurately
Cashier
Heritages
10.2016 - 06.2017
- Operate POS cash register, and count money in cash drawers to make sure there was the correct amount
- Responsible for solving customer's complaints and providing information regarding products
- Cash handling and customer service
- Process customer returns, answer questions about merchandise, and manage exchanges
- Maintained friendly attitude and followed all store interaction protocols while answering customer questions and processing payments
- Followed sanitation requirements in deli
Data Entry Clerk
1199 Benefit and Pension Fund
06.2016 - 08.2016
- Perform writing, typing and entering information into computer
- Corrected an error data
- Entry Data from source documents
- Copy documents
- Distribute information to staff
- Arrange file records
- Medical claims
- Sorted, combined and verified data
- Collected and organized information for entry, prioritizing entries to increase efficiency
- Maintained database by entering new and updated customer and account information
- Remained focused for lengthy periods to accurately perform work with adequate speed
Education
Diploma - Computer Engineering
Williamstown High School
Williamstown, NJ06.2016
Skills
- Order Picking
- Pallet Jack
- Heavy Lifting
- Data Accuracy
- Document Preparation
- Warehousing
- Certifications and Licenses
- Attention to Detail
- Planning and Organization
- Document Processing
- Shipping and Receiving
- Customer Service
- CCTV
- Patrol
Timeline
Security Officer
Allied Universal
11.2024 - 01.2025
Security Professional
Allied Universal
02.2024 - 09.2024
Produce Associate
Walmart
09.2023 - 01.2024
Security Professional
Allied Universal
05.2023 - 08.2023
Digital Shopper
Walmart
02.2022 - 05.2023
Package Handler
UPS
09.2021 - 02.2022
Warehouse Associate
Amazon
11.2018 - 01.2019
Ship From Store
Walmart
06.2017 - 10.2018
Cashier
Heritages
10.2016 - 06.2017
Data Entry Clerk
1199 Benefit and Pension Fund
06.2016 - 08.2016
Diploma - Computer Engineering
Williamstown High School
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