Isaiah Strouse
Fargo,ND
Summary
Detail-oriented and technically skilled professional with a strong foundation in IT support and management. Experienced in managing and maintaining Army IT equipment, providing technical support, and developing customized solutions using PowerApps and PowerBI. A fundamental understanding of Python programming, web development, and IT fundamentals. Committed to continuous learning and providing excellent support to users, and working effectively in team environments. Currently pursuing a degree in Computer Technology to enhance technical skills and knowledge with an expected Graduation date of December 2024.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Information Management Officer
Minnesota National Guard
01.2022 - Current
- Manage and maintain battalion IT equipment (laptops, desktops, monitors, printers, mobile and Cisco phones)
- Provide technical support to soldiers for hardware/software issues using a ticketing system, phone support, and in-person assistance
- Manage and maintain SharePoint (build pages, forms, and lists)
- Develop PowerApps/PowerBI solutions as needed.
- Collaborated with IT teams to define requirements for new systems implementations or upgrades, ensuring seamless integration with existing infrastructure.
- Evaluated the effectiveness of existing information management strategies, identifying areas for improvement and implementing necessary changes to drive continuous evolution.
- Optimized data management processes by implementing an efficient information architecture and file categorization system.
- Promoted organizational transparency through the implementation of a centralized document repository accessible to all employees.
11B Infantryman/31B Military Police
US Army
03.2014 - Current
- Developed strong leadership skills by mentoring junior infantrymen on essential soldiering practices and techniques.
- Achieved mission success through effective communication with team members and leadership during high-stress situations.
- Assisted in the planning and execution of reconnaissance missions, gathering important intelligence for decision-making purposes.
- Enhanced unit readiness by conducting regular equipment inspections and maintenance tasks.
- Ensured compliance with all relevant regulations while handling sensitive information pertaining to military operations.
- Demonstrated adaptability by learning new skills quickly, allowing for seamless transitions between different roles within the unit.
- Increased team efficiency by developing and implementing tactical plans in various training exercises.
- Promoted a positive work culture within the unit, fostering camaraderie and teamwork among soldiers during training and deployments.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Conducted thorough investigations into criminal activity on base, leading to successful apprehension and prosecution of offenders.
Concrete Laborer
Northern Improvement Concrete
01.2020 - 01.2022
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
Residential Steel Siding Installer
Lemke Siding
01.2018 - 01.2020
- Assisted in training new team members on best practices for siding installation, fostering a culture of continuous improvement within the company.
- Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
- Achieved seamless transitions between various siding materials for aesthetically pleasing results.
- Utilized advanced tools and equipment to ensure precision cuts and alignments during installation projects.
Education
Associate of Science - Computer Technology
American Military University
12.2024
Skills
- Python
- JavaScript
- Microsoft Office
- SharePoint administration
- PowerApps creator
- Help desk ticketing support
- Hardware/Software support
- Detail and team orientated
- Problem Solving
- Document Management
Certification
- CompTIA A+ - In Progress, December 2024
Timeline
Information Management Officer
Minnesota National Guard
01.2022 - Current
Concrete Laborer
Northern Improvement Concrete
01.2020 - 01.2022
Residential Steel Siding Installer
Lemke Siding
01.2018 - 01.2020
11B Infantryman/31B Military Police
US Army
03.2014 - Current
Associate of Science - Computer Technology
American Military University
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