Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Theodore

Phoenix,AZ

Summary

I am a strong minded person, who will provide fast and efficient service. During my previous work experiences, I not only have obtained the work experience, but the knowledge I need to educate myself on different work ethics. With doing so, it has helped me to become disciplined, outgoing and prepared to ensure that customers will receive nothing but the best service while being committed and dedicated to delivering high quality results.

Overview

11
11
years of professional experience

Work History

Unarmed Security Officer

GardaWorld Security
11.2024 - Current
  • Protected people with high-quality security services and continuous observations in-person and via CCTV feeds.
  • Protected entrances by scanning individuals and bags, wand or metal detectors
  • Patrolled assigned areas to ensure safety of personnel, property, and premises.
  • Documented daily activities and submitted reports to management.
  • Maintained professional demeanor while interacting with clients and public.

Manufacturing Associate

U Haul
05.2023 - 10.2024
  • Positioned and aligned components to complete accurate assembly work
  • Operated welding, press brake, plate rolls, angle and channel rolls and shear
  • Retrieved correct materials from product inventory to perform various fabrication duties
  • Operated manufacturing equipment to produce high-quality products.
  • Assisted in assembly of components according to detailed instructions and diagrams.

Delivery Driver

Amazon
04.2022 - 05.2023
  • Used handheld device to scan orders, obtain route information, and navigate.
  • Delivered highest level of service to satisfy and retain customers.
  • Communicated with dispatchers to stay updated on any changes in routes or schedules.

Youth Leader

Bear Glasgow Y.M.C.A
02.2014 - 03.2018
  • Developed and implemented age-appropriate activities for youth group meetings.
  • Coached fundamentals of Basketball, Baseball and Football
  • Coordinated regular communication with parents, guardians, or caregivers regarding group activities and progress.
  • Monitored safety and well-being of all participants during meetings and events.
  • Collaborated with other youth leaders to plan, organize, and execute events and programs.

Call Center Customer Service Specialist

Jo-Ann Fabric And Craft Stores
06.2014 - 05.2015
  • Displayed positive, professional, and empathetic tone to deliver consistently superior service.
  • Delivered accurate organizational information about products, services, and procedures.
  • Completed high volume of inbound and outbound calls within deadlines.
  • Answered incoming calls, chat messages, and email communications to handle product concerns.
  • Contributed positively to supportive work environment that fostered teamwork and collaboration.

Education

Proficient Diploma - Plumbing Technology

Hodgson Vo-Tech High School
Newark, DE
05.2013

No Degree - Sport And Fitness Management

Wilmington University
New Castle, DE

Skills

  • Arizona Unarmed Guard Card
  • Welding and Installation
  • Advanced in operating power tools
  • Microsoft Office
  • Efficient problem solver
  • Self-Directed
  • Great customer service skills
  • Creative
  • Time Management
  • Resourceful
  • Operating both PC and Mac systems
  • Born Leader

Timeline

Unarmed Security Officer

GardaWorld Security
11.2024 - Current

Manufacturing Associate

U Haul
05.2023 - 10.2024

Delivery Driver

Amazon
04.2022 - 05.2023

Call Center Customer Service Specialist

Jo-Ann Fabric And Craft Stores
06.2014 - 05.2015

Youth Leader

Bear Glasgow Y.M.C.A
02.2014 - 03.2018

No Degree - Sport And Fitness Management

Wilmington University

Proficient Diploma - Plumbing Technology

Hodgson Vo-Tech High School

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