Isaiah Thomas
Olathe,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Par 4 Cook
Cracker Barrell Old Country Store
02.2022 - Current
- Cleaned and sanitized work areas, utensils and equipment.
- Followed company recipes and production standards to satisfy customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Operated grills, fryers and ovens to cook food items.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Monitored food temperatures to meet quality and safety standards.
Assistant Manager
Chuck E Cheese
07.2018 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opening and closing the store
- Communicate with the staff regarding sales and daily goals
Sales Associate
Chuck E. Cheese
01.2018 - 06.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent experiences.
- Prioritized helping customers over completing other routine tasks in store.
Education
Undergraduate - Business administration
Emporia State University
Associate's degree - Liberal Arts & Sciences
Johnson County Community College
High school diploma -
Blue Valley West High School
Skills
- Supply Chain Management
- Staff Development
- Sales Strategies
- Project Management
- Coordinate Events
- Customer Relations
- Staff Management
- Customer Service
Timeline
Par 4 Cook
Cracker Barrell Old Country Store
02.2022 - Current
Assistant Manager
Chuck E Cheese
07.2018 - 02.2022
Sales Associate
Chuck E. Cheese
01.2018 - 06.2018
Undergraduate - Business administration
Emporia State University
Associate's degree - Liberal Arts & Sciences
Johnson County Community College
High school diploma -
Blue Valley West High School
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