Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Thompson

Alexandria,LA

Summary

Dynamic professional with a proven track record in truck unloading and performance management, honed at Walmart Supercenter and McDonald's. Excelled in utilizing scanner technology and coaching teams for efficiency, achieving top-tier productivity and safety standards. Expert in material safety and customer service, enhancing operational flow and team development.

Diligent Truck Unloader with capacity for lifting over 50 pounds and using moving equipment such as pallet jacks and forklifts. Flexible and reliable with outstanding time management and communication skills. Accustomed to warehouse operations and procedures.

Overview

5
5
years of professional experience

Work History

Truck Unloader

Walmart Supercenter
02.2023 - Current
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Sorted and properly arranged items.
  • Used barcode scanners and other technology to track and document cargo information.
  • Trained team members to use proper loading and unloading techniques and comply with safety procedures.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Shift Manager

Mcdonalds
11.2019 - 11.2022
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Alexandria Senior High
Alexandria, LA
05-2022

Skills

  • Hazardous material safety
  • Scanner operation
  • Adherence to loading schedules
  • Product movement monitoring
  • Package and pallet staging
  • Scanner proficiency
  • Pallet jack operation
  • Truck unloading
  • Truck loading
  • Performance management
  • Expectation setting
  • Staff training and development
  • Customer service
  • Coaching and mentoring
  • Drawer balancing
  • Product restocking
  • Cash handling
  • Staff training

Timeline

Truck Unloader

Walmart Supercenter
02.2023 - Current

Shift Manager

Mcdonalds
11.2019 - 11.2022

High School Diploma -

Alexandria Senior High

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Isaiah Thompson