Isaiah Thompson
Washington,D.C
Summary
Organized, hardworking individual with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Overnight Custodian
Catholic University
02.2024 - 01.2025
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reported vandalism or other damage to property to supervisor.
- Moved furniture for cleaning and set up for special events.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Operated buffers and burnishers to clean and polish floors.
- Managed approximately 2 buildings a night with 30 cleaning tasks each assigned to me every single day of the work week.
Front-End Assistant
Costco Wholesale
03.2022 - 03.2024
- Being able to stand and lift heavy items for an extended period of time
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Managed over approximately 100 customers shopping orders every single day.
Deli, Prepared Foods, Dairy, and Seafood Clerk
Safeway
09.2020 - 11.2022
- Being able to communicate, understand, and resolve customer complaints or issues
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Trained new staff on food preparation and safety procedures.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Cleaned and maintained work areas, equipment and utensils.
- Pushed, pulled and transported large loads and objects.
- Maintained high personal grooming standards and uniform presentation.
- Followed food safety practices and sanitation guidelines.
- Stocked and rotated food items according to expiration dates.
- Assisted in setting up and breaking down kitchen stations.
- Monitored food temperature, discarding items not stored correctly.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed approximately 5,000-10,000 dollars of temperature sensitive food every single day following food handling and safety procedures.
Day Stocker
Giant Food
04.2019 - 02.2020
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Unloaded arriving product stock and moved to store display areas.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Supported promotional plans by updating signage with price changes.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked shelves to match planogram images and instructions.
- Stocked designated items on shelves, end caps and displays.
- Moved merchandise using pallet jacks and hand trucks.
- Safely and securely loaded items to prevent damage during transport.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Able to distribute over approximately 100 items in grocery shelves and display cases within just half of a full shift.
Education
High School Diploma -
Eastern Senior High School
Washington, DC08.2016
Skills
- Excellent communication skills
- Customer service-focused
- Time management skills
- Attention to detail
- Multitasking and organizational skills
- Responsible and dependable
- Physical stamina and heavy lifting
- Supply and Inventory management
- Hazardous chemicals handling
Certification
- Career Discovery Financial Literacy Course, Present
- Career Discovery Entrepreneurship Development, Present
- Workforce Readiness & Professional Development, Present
Timeline
Overnight Custodian
Catholic University
02.2024 - 01.2025
Front-End Assistant
Costco Wholesale
03.2022 - 03.2024
Deli, Prepared Foods, Dairy, and Seafood Clerk
Safeway
09.2020 - 11.2022
Day Stocker
Giant Food
04.2019 - 02.2020
High School Diploma -
Eastern Senior High School
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