ISAIAH VALMONT
Braintree
Summary
Knowledgeable Program Coordinator. Proven ability to motivate individuals and teams, leading to significant performance improvements. Demonstrated effective communication and strategic planning skills in various environments.
Overview
10
10
years of professional experience
Work History
Economic Mobility Coach
Jamaica Plain Neighborhood Development Corp.
08.2024 - Current
- Provide individualized economic mobility coaching for Haitian migrant and refugee clients, helping them achieve financial stability through job searches, training, and public benefits access
- Develop and implement personalized training and service plans to support client goals in employment, budgeting, credit management, and long-term financial growth
- Collaborate with community partners and service providers to connect clients to critical resources such as education, housing, and ESOL programs
- Maintain detailed case notes and track participant progress through a shared database, ensuring accurate documentation of steps taken and outcomes achieved
Program Coordinator/Outreach Coordinator
Concentric by Ginkgo
10.2021 - 06.2023
- Assisted in the management and development of multiple international public health programs during the pandemic, while also managing records and information to ensure data accuracy and compliance with program requirements
- Collaborated consistently with operations, logistics, and support teams to achieve program goals specifically oriented towards the Covid-19 pandemic
- Processed orders, reviewed lab sample statuses, scheduled couriers, and handled schedule adjustments, while also providing administrative assistance to the management team in coordinating program logistics
- Developed presentations and led discussions on program process improvement, encouraging and improving cross-departmental internal communication
- Utilized Customer Relationship Management tools to produce data reports and fulfill client requests
- Drafted and edited legal contract documents for clients and internal needs
- Promoted from Business Development to Program Coordinator
- Fielded inbound and outbound calls with customers, providing exceptional customer service and maintaining positive client relationships
- Oversee team inbox for outreach as well as fielding inbox messages
- Business Development & Client Management State Support
- Support team in business development efforts
- Provide onboarding support for new clients
- Support team in day-to-day client relationship management
- Coordinate and troubleshoot logistics for clients (e.g
- Couriers and samples from lab)
- Continually shape the customer experience, as part of a cross-functional team
- Monitor prospect and client activity to be proactive in support matters
Promotion Execution Administrator
Stop & Shop Corporate Office
01.2024 - 03.2024
- Supports all aspects of the advertised promotional implementation to include versioning, image attachment, and description and price points
- This support includes the implementation and maintenance in the system
- Flow information cross functionally with DIG, Supply Chain, Pricing and Marketing/Advertising
- Provide inputs and extracts to all Merchandising Systems (i.e
- DemandTec, MIC, PLUM, OMI, BICEPS, etc.) to ensure accurate billing, pricing, and promotions
- Ad changes are executed and communicated with a sense of Urgency
- Manages and executes the divisional specific differences in the Ad and Pricing accurately and on time
Classroom Teacher/Student Aid for Immigrant Family Services Institute Inc.
IFSI
07.2021 - 10.2021
- Designed and implemented music lessons, fostering creativity and self-expression among students while adhering to educational standards
- Developed a safe and inclusive learning environment, accommodating the diverse backgrounds and experiences of students, including those from broken homes and with family members facing substance abuse issues
- Utilized music as a therapeutic tool to help students cope with trauma and stress, offering an outlet for emotional expression and healing
- Collaborated with fellow educators and staff to create a comprehensive support system for students, addressing their academic and emotional needs
- Acted as a mentor and role model, fostering a sense of belonging and self-worth among students
Music Director
Restoration Community Church
08.2015 - Current
- Lead keyboardist and Assistant Director to Worship Team
- Manage musical composition during weekly rehearsals and book travel arrangements
- Assist band members in learning musical composition as well as creating music selection each week
- Schedule weekly meetings using calendaring system for all members
Education
Bachelor of Arts - Political Science, African American Studies
University of Massachusetts Amherst
Amherst, MA01.2020
Skills
- Bilingual Communication Skills in English and Haitian Creole
- Salesforce Management Skills
- Skilled in Microsoft Office Applications
- Slack
- HubSpot
- Tableau
- Professional Keyboardist
- Team development
- CPR certified
Internships Volunteer Work
Youth Counselor, Coaching for Change, 09/15, 06/17, Completed diagnostic assessments, treatment plans, quarterly updates for middle school students.
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Economic Mobility Coach
Jamaica Plain Neighborhood Development Corp.
08.2024 - Current
Promotion Execution Administrator
Stop & Shop Corporate Office
01.2024 - 03.2024
Program Coordinator/Outreach Coordinator
Concentric by Ginkgo
10.2021 - 06.2023
Classroom Teacher/Student Aid for Immigrant Family Services Institute Inc.
IFSI
07.2021 - 10.2021
Music Director
Restoration Community Church
08.2015 - Current
Bachelor of Arts - Political Science, African American Studies
University of Massachusetts Amherst
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