Isaiah Vara

Responsible for installing, maintaining, and repairing heating and cooling systems in residential.

Main duties include inspecting equipment, troubleshooting issues, cleaning or replacing filters, performing regular maintenance tasks, and ensuring that systems are operating efficiently and effectively.

Additionally, apprentices are expected to learn and develop their technical skills by actively participating in training programs and seeking guidance from senior technicians.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Responded to customer calls to answer questions about products and services.
• Maintained and managed customer files and databases.

• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, Customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.