Summary
Overview
Work History
Education
Skills
Timeline
Generic
Isaiah Villarreal

Isaiah Villarreal

Houston,TX

Summary

Eager to tackle fresh challenges with a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working independently, excelling in quickly mastering new skills and tasks.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Cafe Express
10.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Guest Service Associate

Cafe Express
03.2024 - Current
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.

Computer Tester

CSAT Solutions
05.2021 - 02.2024
  • Performed functional, regression, integration, and performance testing on software applications.
  • Assessed system requirements and identified potential problems.
  • Evaluated new technologies and processes that could be used to enhance efficiency.

Team Member

Whataburger
08.2023 - 01.2024
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.

Dietary Aide

Spring Branch Transitional Care
04.2020 - 04.2021
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Cleaned and sanitized kitchen equipment and surfaces.

Education

High School -

Northbrook High School
Houston, TX
01.2021

Skills

  • Software Testing
  • System Testing
  • Manual Testing
  • Performance Testing
  • Functional Testing
  • Problem-solving

Timeline

Assistant Manager

Cafe Express
10.2024 - Current

Guest Service Associate

Cafe Express
03.2024 - Current

Team Member

Whataburger
08.2023 - 01.2024

Computer Tester

CSAT Solutions
05.2021 - 02.2024

Dietary Aide

Spring Branch Transitional Care
04.2020 - 04.2021

High School -

Northbrook High School

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