Isaiah Walton
Killeen,TX
Summary
Dynamic and detail-oriented professional with experience at Hilton Garden Inn, excelling in problem-solving and team collaboration. Proven ability to enhance customer satisfaction through exceptional service and meticulous attention to detail. Skilled in emergency response and report writing, consistently ensuring safety and compliance in fast-paced environments.
Diligent Auto Detail Manager with strong background in automotive detailing. Demonstrated ability to restore vehicles to pristine condition through thorough cleaning and polishing. Proven expertise in using advanced techniques and tools to enhance vehicle appearance and maintain customer satisfaction.
Knowledgeable Unarmed Security Officer with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Gary Job Corps
01.2018 - 11.2019
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
- Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
Order Selector
HEB Distribution
11.2019 - 03.2020
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
- Promoted a positive working atmosphere among colleagues through effective communication, open dialogue, and mutual respect for each other''s roles within the team structure.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Maintenance Technician
Hilton Garden Inn
05.2020 - 04.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
Warehouse Packer
Pactiv Evergreen
07.2022 - 02.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
- Organized items on racks, shelves and bins to maintain established order.
Auto Detailer
Gifted Hands
02.2023 - 04.2025
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Streamlined the detailing process for increased efficiency and reduced turnaround time.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Instituted quality control measures to assess completed jobs before releasing vehicles back to customers, minimizing return visits due to dissatisfaction or incomplete workmanship.
- Served as a trusted expert in auto detailing techniques, advising colleagues on best practices for achieving desired results.
- Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.
- Supported company growth by consistently delivering high-quality services, leading to increased customer referrals and repeat business.
Education
No Degree -
Gary Job Corp
San Marcos,TX11-2019
Skills
- Automotive detailing
- High-pressure washing
- Interior detailing proficiency
- Engine bay detailing
- First aid and CPR certification
- Newborn CPR certification
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Clear communication
- Attention to detail
- Problem-solving
- Team collaboration
- Pallet jack handling
- Punctual and dependable
- Stacking and staging
- Order fulfillment
- Data entry
- Basic mathematics
- Safety training
- Health and safety regulations
- Customer service optimization
- Customer service understanding
- Customer service and satisfaction
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- Detail-oriented
- Physical fitness
- Emergency response
- Patrol operations
- Visitor tracking
- Threat assessment
Certification
CPR Training - 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPersonal development programsPaid time off401k matchTimeline
Auto Detailer
Gifted Hands
02.2023 - 04.2025
Warehouse Packer
Pactiv Evergreen
07.2022 - 02.2023
Maintenance Technician
Hilton Garden Inn
05.2020 - 04.2021
Order Selector
HEB Distribution
11.2019 - 03.2020
Unarmed Security Officer
Gary Job Corps
01.2018 - 11.2019
No Degree -
Gary Job Corp
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