Isaiah Washington
Las Vegas,NV
Summary
- Hardworking employee brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
- Motivated professional with extensive experience in customer service and administrative tasks.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Horizon Health And Rehabilitation
07.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Baker/Delivery Driver
Crumbl
02.2021 - 03.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Trained and supervised new employees on bakery operations and procedures.
- Cleaned and maintained kitchen equipment and oven.
- Customer Service
COE Specialist
Esquire Depostion Soultions
11.2021 - 11.2021
- Court Reporting Scheduling (Hearings, Trials, Depositions, etc)
- Answering Calls/Emails
- Data Entry
- Filing
- Administrative Work
Barista
Dutch Bros
06.2019 - 01.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Centennial High School
Las Vegas, NV05.2019
Skills
- Customer Service
- Data Entry
- Scheduling
- Microsoft Word/Excel
- Tech-Savvy
- Communication
- Filing
- Administrative Support
Timeline
Medical Receptionist
Horizon Health And Rehabilitation
07.2023 - Current
COE Specialist
Esquire Depostion Soultions
11.2021 - 11.2021
Baker/Delivery Driver
Crumbl
02.2021 - 03.2023
Barista
Dutch Bros
06.2019 - 01.2021
High School Diploma -
Centennial High School
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