Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah White

Detroit,MI

Summary

Dynamic Restaurant Manager with a proven track record at Chili's Bar and Grill, excelling in team management and customer engagement. Enhanced operational efficiency and staff performance through effective training and conflict resolution. Passionate about delivering exceptional service, optimizing labor costs, and fostering a positive work environment.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Chili's Bar and Grill
12.2024 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Line Cook

Olive Garden
05.2018 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Education

Culinary Skills Certification - Culinary

Henry Ford College
Dearborn, MI
05-2018

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Shift management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Operations management
  • Customer-oriented
  • Staff scheduling
  • Complaint resolution
  • Conflict resolution techniques
  • Pre-shift walk-through

Timeline

Restaurant Manager

Chili's Bar and Grill
12.2024 - Current

Line Cook

Olive Garden
05.2018 - Current

Culinary Skills Certification - Culinary

Henry Ford College

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