Isaiah Yuricek
Raleigh,NC
Summary
Insightful worker with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Sunset Slush Of Ocean Isle Beach
05.2024 - Current
- Effectively oversaw day-to-day operations of an island storefront, ensuring seamless coordination of inventory management, customer service, and team leadership to drive consistent sales performance and maintain high customer satisfaction levels
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Trained new employees using programs I helped develop/executed through the course of the work season and off season
- Conducted structured interviews as part of management, contributing to candidate assessment and selection processes through active participation in interviews and evaluations
Beach Cart Pusher
Sunset Slush of Ocean Isle Beach
03.2013 - 05.2024
- Deliver excellent customer service by pushing a cart down the Ocean Isle Beach strand daily serving Italian ice to customers
- Ensure employee safety by overseeing the company warehouse making sure all carts and ice were maintained properly.
- Maintain and build customer relations daily through networking and sales while ensuring customer satisfaction
- Consistently maintained and exceeded daily sales targets while ensuring exceptional customer interaction and satisfaction through proactive engagement and personalized assistance
Peanut Research Technician
North Carolina State University
01.2023 - 05.2024
- Harvested and transported peanuts from delegated farms to NC State University for future research and development
- Ensured peanut organization by size, weight, and biological composition for future genomic research
- Maintained a safe and organized laboratory environment, ensuring compliance with safety regulations and best practices
- Collaborated with multidisciplinary teams to advance research projects towards meaningful outcomes
Education
Bachelors of Agricultural Business Management - Agricultural Business And Management
North Carolina State University
Raleigh, NC05.2025
Associates of Science -
Brunswick Community College
Bolivia, NC05.2022
Skills
- Verbal and Written Communication
- Proficient and certified in Microsoft word, Excel, and PowerPoint
- 10 years of customer service experience
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Sales Techniques
- Sales management
Coursework
- Marketing Methods- BUS 360
- Human Resource Management- MIE 330
- Real estate development and investing- ARE 395
- Microsoft Applications
Certification
Microsoft applications
Timeline
Manager
Sunset Slush Of Ocean Isle Beach
05.2024 - Current
Peanut Research Technician
North Carolina State University
01.2023 - 05.2024
Beach Cart Pusher
Sunset Slush of Ocean Isle Beach
03.2013 - 05.2024
Bachelors of Agricultural Business Management - Agricultural Business And Management
North Carolina State University
Associates of Science -
Brunswick Community College
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