ISAIAH D. BROWN
Olympia,WA
Summary
Professional and well versed in staff support and customer service. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
9
9
years of professional experience
Work History
Surplus Inventory Control Specialist 2
WA State Department Of Enterprise Services
Olympia, United States
03.2021 - Current
- Manage warehouse storefront inventory by receiving, sorting and processing damaged goods with vendors or manufacturers.
- Implemented organizational systems to optimize product placement and operational productivity by completing physical inventory count.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Performed quality assurance initiatives to reduce work flow downtime and increase profits.
- Used equipment like forklifts and pallet jacks to move inventory.
- Requisitioned materials to restock inventory and obtain goods for production.
- Kept merchandise moving smoothly and accurately from stockroom to sales floor.
- Increased customer satisfaction by resolving issues
- Developed and maintained courteous and effective working relationships
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Administrative Assistant / Online Sales Representative
Clarke McDougall Group, LLC
01.2016 - 01.2019
- Photocopy, organize and number documents ensuring accurate records and ease of access for clients
- Indexing files into Microsoft Word
- Upon the death of one of the founder, I assisted in closing of the company
- Reviewed records to establish amount of assets, as well as their values
- Performing Internet research of office merchandise to be sold for pricing and accurate descriptions
- Measuring, weighing and noting details of merchandise
- Photographing merchandise
- Listing merchandise online in accordance with daily set goals
- Listing includes downloaded photographs, assigning appropriate category to merchandise, accurately describing merchandise, assigning correct Item number to merchandise listed
- Responds to customer pick up questions and resolves or escalates concerns as needed
- Maintains inventory according to established rotation schedules for replenishment needs
- Operate hand scanner for inventory control
- Prepare merchandise items for shipping upon receipt of online orders
- Processes documents for FedEx, USPS, and OS
- Performed quality control checks on all sold shipments arrived at proper destination in a timely fashion.
Holiday Package Handler /
Ups
01.2017 - 01.2018
- Maintained the integrity of shipments to preserve the condition of products during loading, unloading and packaging
- Pack and sealed products and materials
- Managed inventory control procedures
- Demonstrated quality training by developing methods and techniques to quickly learn specialized procedures in the transporting and disposal of any hazardous materials.
Web And Social Media Associate
GenZ Media Group
01.2014 - 01.2016
- Built and oversaw basic company websites for small local business
- Updated and increase community participation Implement content with the goal of driving the growth, engagement and satisfaction of the client brand and communities across Facebook, Twitter, Google+, Pinterest and Instagram
- Entered and retrieved data from electronic data processing systems; established and updated information; communicated with others via electronic means; updated computer system file.
Administrative Intern
Department of Natural Resources
01.2012 - 01.2014
- Managed multiple priorities with competing deadlines in timely manner
- Scanned, organize and number documents, saving them to network database
- Answered in-bound calls on multi-line phone system
- Performed all work in accordance with records management work practices and procedures
- Scheduled meetings using Microsoft Outlook
- Basic reception duties as needed.
Education
High School Diploma -
Timberline High School
Lacey, WASkills
Customer Serviceundefined
Timeline
Surplus Inventory Control Specialist 2
WA State Department Of Enterprise Services
03.2021 - Current
Holiday Package Handler /
Ups
01.2017 - 01.2018
Administrative Assistant / Online Sales Representative
Clarke McDougall Group, LLC
01.2016 - 01.2019
Web And Social Media Associate
GenZ Media Group
01.2014 - 01.2016
Administrative Intern
Department of Natural Resources
01.2012 - 01.2014
High School Diploma -
Timberline High School
Similar Profiles
Antoinette WynneAntoinette Wynne
Management Analyst, Program Lead - Language Access Program at Washington State Department of Enterprise ServicesManagement Analyst, Program Lead - Language Access Program at Washington State Department of Enterprise Services
Jennifer ReynoldsJennifer Reynolds
Communications Manager at Washington State Department Of Enterprise ServicesCommunications Manager at Washington State Department Of Enterprise Services
Melissa VincentMelissa Vincent
Temporary Registered Nurse 4 at WA State Department of CorrectionsTemporary Registered Nurse 4 at WA State Department of Corrections