Summary
Overview
Work History
Skills
Languages
Timeline
Bartender
Isaiah Vega Contreras

Isaiah Vega Contreras

Chula Vista,CA

Summary

Motivated bartender with engaging personality and flexible approach. Upbeat, friendly, anticipating customer needs to facilitate enjoyable dining experiences. Experience mainly in high volume and fine dining restaurant environments. Effective curator of service structures with thoughtful organization and professionalism. Dependable team player, successful with providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues politely with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Bartender/ Server

The Third Corner
Ocean Beach, CA
03.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.


bartender

San Diego Gaslamp Fish Company
San Diego, CA
2022.03 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Consulted with managers to organize special events and promotions.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Reduced inventory losses by managing beverage inventory with [Software].
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender/barback

The Henry
Coronado, CA
02.2021 - 03.2022
  • Replaced empty kegs, soda syrups and infusions.
  • Maintained adequate levels of fresh garnishes and well-stocked refrigerators to keep service flowing smoothly.
  • Learned how to make wide variety of mixed drinks.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted bartenders with processing customer payments and documenting orders
  • Upkeep supplies to be adequately stocked
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored liquor room and walk in inventory and rotated products for sales
  • Assisted bartenders with overwhelming customer orders and stepped in as a helping hand when needed.

Backserver

Sea180 Coastal Tavern
Imperial Beach, CA
03.2019 - 01.2020
  • assist wait staff/ bartending team to handle all customer needs
  • Greet guests, provide daily specials keep sales floor clean and presentable
  • Sanitize the tables, chairs and booths as well as POS systems
  • Notify management of any customer dissatisfaction
  • designated busser/ barback for private events
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.
  • Inspected dishes and utensils for cleanliness.

Skills

  • Food Safety Standards
  • Special Requests and Substitutions
  • Conflict and Complaint Resolution
  • Customer Service and Rapport
  • Warm and Friendly
  • Service-Oriented
  • Team Player
  • Menu Recommendations
  • Point of Sale Systems
  • Cool Under Pressure
  • Food and Beverage Service
  • High Energy and Stamina
  • Verbal and Written Communication
  • Specials Promotion and Upselling
  • Multitasking and Prioritization

Languages

Spanish
Professional Working

Timeline

Bartender/ Server

The Third Corner
03.2022 - Current

bartender

San Diego Gaslamp Fish Company
2022.03 - Current

Bartender/barback

The Henry
02.2021 - 03.2022

Backserver

Sea180 Coastal Tavern
03.2019 - 01.2020

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Isaiah Vega Contreras