Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaias Arispe

Dallas,TX

Summary

Currently working for Taco Deli in front counter assisting customers.

Worked as a manager for Lush Fresh Handmade Cosmetics for 8 years. Really enjoyed talking to customers about the facial care line that was being offered plus all the other beauty products for the body. This was high volume store and was a top sales every year. I also worked for Toni & Guy as a colorist for 5 years.

Overview

29
29
years of professional experience

Work History

Front of House

Taco Deli
02.2016 - Current
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Developed and implemented marketing initiatives to increase sales and revenue.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Developed unique events and special promotions to drive sales.

Manager

Lush Fresh Handmade Cosmetics
02.2007 - 01.2015
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Accomplished multiple tasks within established timeframes.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Onboarded new employees with training and new hire documentation.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Defined clear targets and objectives and communicated to other team members.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled costs to keep business operating within budget and increase profits.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Color Technician

Toni & Guy
01.2005 - 05.2009
  • Documented client information, color treatment formulas and general notes on services into logbooks.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Kept on top of current hair cutting, coloring and styling trends.
  • Answered phone calls and emails to schedule client appointments.

Administrative Assistant

Childrens Medical Center
01.1995 - 08.2001
  • Performed research to collect and record industry data.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

GED -

Abilene High School
Abilene, TX

Skills

  • Hospitality Management
  • Service Prioritization
  • Restaurant Operation
  • Staff Supervision
  • Maintaining Clean Work Areas
  • POS Systems Operations
  • Guest Satisfaction
  • Making Change

Timeline

Front of House

Taco Deli
02.2016 - Current

Manager

Lush Fresh Handmade Cosmetics
02.2007 - 01.2015

Color Technician

Toni & Guy
01.2005 - 05.2009

Administrative Assistant

Childrens Medical Center
01.1995 - 08.2001

GED -

Abilene High School

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Isaias Arispe