Skilled Operations Install Technician with a proven track record at King Technologies, enhancing operational security and efficiency through expert equipment installation and diagnostics. Leveraged teamwork and collaboration to boost team productivity by 20%. Proficient in electrical wiring and problem-solving, ensuring high-quality service and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Operations Install Technician
King Technologies
07.2024 - Current
Provide physical and Operational security to the DICE labs.
Control flow of equipment in/out of the lab (1149 documentation)
Maintain inventory of equipment/media
Scan and document all inbound media for viruses.
Open/close labs
Provide logistical support for tours
Setup of furniture in the lab/configuration for test events
Responsible for setup of test equipment/provide power/management of UPSs.
Running cable (Copper/fiber) in support of test connections from test deck to deck/ Lab to Lab.
Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
Improved customer satisfaction by providing timely and efficient installations of various equipment.
Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
Increased team productivity by collaborating effectively with fellow technicians, and clients.
Installed Single Mode and Multi Mode Fiber for clients.
Troubleshot complex issues during installations, applying problem-solving skills for swift resolution.
Mailman
United States Postal Service, USPS
10.2021 - 07.2024
Improved mail delivery efficiency by organizing and sorting mail according to routes and addresses.
Ensured safe handling of mail and packages by following proper protocols for loading, unloading, and transporting items.
Addressed customer inquiries promptly and professionally, resolving any concerns related to mail services or deliveries.
Managed time effectively to complete daily tasks within allotted schedules, maintaining consistent delivery performance.
Supported community events through participation in food drives, toy collections, or other charitable causes sponsored by postal service.
Practiced diligence in reporting damaged or misdirected parcels to supervisors for appropriate resolution measures taken before delivery attempts were made again.
Maintained organized workspace at the post office by sorting incoming mail efficiently into designated bins or slots.
Adhered to all safety regulations while operating mail delivery vehicles, contributing to safe and accident-free working environment.
Assisted in training new employees, sharing knowledge of postal procedures and best practices for efficient mail delivery.
Transmission Systems Operator
United States Marine Corps Reserve
07.2017 - 02.2024
Partnered with system administrators to maintain operating system and application patch levels.
Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
Worked On various radio systems to include MUOS AND CENRTIX
Aided in planning successful missions through participation in pre-mission briefings, sharing insights on current communication capabilities and limitations.
Facilitated clear and effective communication between field operators and command centers during critical missions.
Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
Assisted in coordinating logistics for field operations by providing reliable communication support at all times.
Conducted regular equipment checks and maintenance, optimizing system performance and minimizing downtime.
Trained new radio operators on equipment usage, protocols, and best practices to ensure proficiency within the team.
Troubleshot technical issues promptly, preventing delays or interruptions in crucial communications during high-stakes operations.
Delivery Driver
Anheuser-Busch
03.2018 - 10.2021
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Expedited deliveries to meet customer deadlines and requirements.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.