Isaias Clark
Sparks
Summary
Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Morningstar Senior Living
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Stage Hand
Amplified Entertainment
06.2023 - Current
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Ensured timely completion of all tasks for seamless transitions between scenes during live performances.
- Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
- Supported artistic vision of productions, providing technical advice on feasibility and execution.
- Streamlined backstage operations, organizing props and set pieces for efficient changes.
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
- Boosted team efficiency with comprehensive pre-show briefings and clear communication during events.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Upheld high-quality performance environments, ensuring cleanliness and order in all backstage areas.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Barista
Lighthouse Coffee
02.2022 - 04.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Server/Food Runner
Red Robin
03.2020 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Streamlined order-taking process to minimize wait times for diners.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Sparks High School
Sparks, NV06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Task prioritization
- Upselling techniques
- Responsible beverage service
- Point of sale (POS) system operations
- Liquor, wine, and food service
- Menu item recommendation
- Positive and professional
- Team player
- Calm demeanor
- Problem-solving
Accomplishments
- Collaborated with team of 40+ in the development of Reno River Festival.
- Was a key team member in the production of Carson City Rib Festival and Carson City October Fest, both hosting thousands of people.
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Timeline
Server
Morningstar Senior Living
10.2023 - Current
Stage Hand
Amplified Entertainment
06.2023 - Current
Barista
Lighthouse Coffee
02.2022 - 04.2023
Server/Food Runner
Red Robin
03.2020 - 05.2022
High School Diploma -
Sparks High School
Similar Profiles
Vidal MejiasVidal Mejias
Qualified Medication Administration Personnel QMAP at Morningstar Senior Living FacilityQualified Medication Administration Personnel QMAP at Morningstar Senior Living Facility
Isaias ClarkIsaias Clark
Server at Morningstar Senior LivingServer at Morningstar Senior Living
Ciara HagstromCiara Hagstrom
Bistro Manager at Morningstar Senior LivingBistro Manager at Morningstar Senior Living
Jose RodriguezJose Rodriguez
Server at Morningstar Senior Living of PasadenaServer at Morningstar Senior Living of Pasadena
Andrue CasadoAndrue Casado
Architectural Assistant at Joshua Vaile Residential DesignerArchitectural Assistant at Joshua Vaile Residential Designer