Isaias Gonzalez
Indian Hills,CO
Summary
Dynamic leader with proven expertise in warehouse functions and conflict resolution, honed at Sherwin-Williams. Excelled in streamlining inventory management, enhancing team collaboration, and elevating customer satisfaction. Demonstrates strong teamwork and verbal communication skills, ensuring operational excellence and efficiency.
Dependable providing fast, high-quality customer service to guests in the work place. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Sherwin-Williams
12.2020 - 10.2024
- Followed verbal and written instructions to properly move and ship products.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Manager
SoccerZone Lakeline
04.2017 - 10.2024
- Managed and motivated employees to be productive and engaged in the workspace.
- Accomplished multiple tasks within the assigned timeframes.
- Maintained professional, organized, and safe work place for employees and costumers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Managed stocking shipments for concessions as well as managing team leagues hosted at the facility.
- Open and closed register as well as counting and handling deposits for the facility.
Food Runner
TopGolf
05.2016 - 03.2017
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
High School Diploma -
L.C. Anderson High School
Austin, TX05-2018
Skills
- Shipping and receiving
- Warehouse functions
- Labor scheduling
- Materials transportation
- Strong teamwork
- Hospitality service expertise
- Sense of urgency
- Cleaning and sanitizing
Certification
- Forklift Operator Certification - National Forklift Foundation.
- Hazardous Materials Handling Certificate (HAZMAT) - Department of Transportation or OSHA Authorized Providers.
Timeline
Warehouse Lead
Sherwin-Williams
12.2020 - 10.2024
Manager
SoccerZone Lakeline
04.2017 - 10.2024
Food Runner
TopGolf
05.2016 - 03.2017
High School Diploma -
L.C. Anderson High School
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