Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Isaias Lora Chicas

Kenner,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Patient Dining Associate

Morrison Healthcare Food Services
Kenner, LA
11.2020 - Current
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Worked with customers placing large or specialized orders, providing samples, and recommendations and responding to requests.
  • Received food orders from individuals and explained offerings.
  • Acquired new skills to support team and further accommodate customer needs.
  • Greeted customers and provided them with menus.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Assisted with setting up dining areas prior to meal times.
  • Cleared tables after guests finished their meals.
  • Checked food quality throughout the serving process for taste and presentation.
  • Took orders from customers and relayed them to kitchen staff for preparation.
  • Provided accurate information about menu items, specials, and pricing.
  • Served meals to customers in a timely manner.
  • Verified compliance with sanitation and safety requirements.
  • Ensured that all customer requests were met in a friendly, professional manner.
  • Worked collaboratively with other members of the waitstaff team to provide exceptional service.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Resolved conflicts among customers in an efficient manner while maintaining professionalism.
  • Greeted guests with friendliness and professionalism.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Stocked service stations with ice, napkins and straws.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Greeted frequent visitors by name and explained new promotions.

Enlisted Soldier

Army National Gaurd
Chalmette, LA
02.2018 - Current
  • Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments.
  • Participated in live-fire exercises to ensure proficiency with individual weapons systems.
  • Ensured compliance with safety regulations while performing duties such as operating a motor vehicle or handling hazardous materials.
  • Performed regular preventive maintenance checks on assigned vehicles, including oil changes and tire rotation.
  • Provided security during convoy operations by monitoring roadways for suspicious activity or threats.
  • Worked in small groups to accomplish complex goals within tight deadlines and standards.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
  • Conducted training to improve troops' abilities.
  • Used artillery and missiles to protect infantry and tank units.
  • Leveraged guns, cannons and howitzers in ground combat operations.

Restaurant Server

Zea Rotisserie & Bar
Metairie, LA
01.2017 - 01.2020
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Communicated effectively with kitchen staff regarding order status updates.
  • Monitored inventory levels of all products used in restaurants operations.
  • Complied with safety procedures when handling food items or cleaning materials.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Trained new employees to perform duties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

High School Diploma -

Grace King High School
Metairie, LA
05-2018

Skills

  • Food Safety Knowledge
  • Food Allergy Awareness
  • Excellent Customer Service
  • Professional Appearance
  • Menu Memorization
  • Sanitation Practices
  • Strong Work Ethic
  • Performance Improvement
  • Adaptive Learning

Languages

Spanish
Professional

References

References available upon request.

Timeline

Patient Dining Associate

Morrison Healthcare Food Services
11.2020 - Current

Enlisted Soldier

Army National Gaurd
02.2018 - Current

Restaurant Server

Zea Rotisserie & Bar
01.2017 - 01.2020

High School Diploma -

Grace King High School

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Isaias Lora Chicas