Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaias Mandujano

Soledad,CA

Summary

Systematic Social Work Professional with successful experience in fast-paced office settings. Responsible, punctual and productive professional. Attentive Shift Leader with 3 years of comprehensive experience overseeing and monitoring team members throughout assigned shifts. Focused and skilled in employee oversight, mentoring and process improvement. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious mental health issues. Collaboration with multidisciplinary teams to create solid support networks for client needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Wellness Navigator

Interim Inc.
Salinas, CA
09.2022 - Current
  • Provided information and guidance to clients on how to access services and resources.
  • Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
  • Provided crisis intervention support when needed by utilizing de-escalation techniques and providing emotional support.
  • Actively listened to clients in order to identify their needs and provide effective solutions.
  • Collaborated with psychiatrists, psychologists, nurses, social workers, and other healthcare professionals to ensure quality care for clients.
  • Educated patients about mental health issues and available treatments options.
  • Provided crisis intervention services to individuals experiencing acute psychiatric episodes or distressful situations.
  • Maintained detailed client records in accordance with HIPAA regulations and agency policies.

Administrative Assistant

Psynergy Programs
Greenfield, CA
02.2020 - Current
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings.
  • Update shared calendar maintenance with new meetings or appointments.
  • Intake and cash disbursements of residents monthly SSI payments.
  • Translate psychiatric medical appointments for residents.
  • Update and edit residents admission files with updated documentation
  • Distribute residents medications and narcotics; as well as keeping log of medications distributed.
  • Communicate via email with residents County Public Guardian (Conservator) and Case Manager.
  • Administer basic medical treatment to residents.
  • Email updated status reports daily of residents behavior to Psychiatrist, Therapist, and administrators.

Gate Supervisor

WeatherTech Raceway Laguna Seca
Monterey, CA
03.2019 - 03.2021
  • Communicated with site personnel by relaying information via radio calls.
  • Monitored gate areas and addressed security situations with management.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Completed liability waivers, recognizing discrepancies and promptly addressing for resolution.

Census Enumerator

United States Census Bureau
Los Angeles, CA
08.2020 - 10.2020
  • Performed field staff duties critical to completing accurate count in hard-to-reach communities.
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.
  • Obtained updated contact information from all subjects and verified data for accuracy.

Shift Leader Manager

Gary And Becky Vick Inc. (Carls Jr.)
Salinas, CA
04.2017 - 12.2019
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

High School Diploma -

Pinnacles High School
Soledad, CA
06-2020

No Degree - Psychology

Monterey Peninsula College
Monterey, CA

Skills

  • Use agency vehicle to transport clients to appointments, programs, meetings and recreational activities as assigned
  • Link clients to transportation resources in the community (ie, MST, Central Coast Alliance for Heath, etc) Teach and help practice how to utilize public transportation system
  • Facilitate recovery groups, workshops and trainings, including at off-site locations
  • Create and help utilize a Wellness Recovery Action Plan (WRAP)
  • Assist clients in working with their Coordinator, Counselor, Case Worker or Psychiatrist to determine steps to take in order to achieve the clients’ goals as part of a self-directed recovery journey
  • Provide outreach and engagement services as needed
  • Assist clients in setting up and sustaining a schedule and attendance of self-help support groups, recreational activities, and locating and joining existing groups and activities to support whole health recovery
  • Provide intervention and support to avert crisis
  • Assist program staff with providing meals, snacks, or shopping for clients/program needs
  • Serve as a recovery agent by providing and advocating for any effective recovery-based services that will aid the client in daily living
  • Informe clients about community and natural supports and how to use these in the recovery process
  • Proficient in Avatar medical records system, other computer software, and databases
  • Actively participate in staff meetings, including Monterey County Behavioral Health team meetings as assigned
  • Provide program or community presentations on lived experiences and recovery
  • Communicate and collaborate with other staff related to clients’ needs and program, agency and other business
  • Teach and help practice financial/budget management skills

Languages

Spanish
Native/ Bilingual
Tagalog
Limited

Timeline

Wellness Navigator

Interim Inc.
09.2022 - Current

Census Enumerator

United States Census Bureau
08.2020 - 10.2020

Administrative Assistant

Psynergy Programs
02.2020 - Current

Gate Supervisor

WeatherTech Raceway Laguna Seca
03.2019 - 03.2021

Shift Leader Manager

Gary And Becky Vick Inc. (Carls Jr.)
04.2017 - 12.2019

High School Diploma -

Pinnacles High School

No Degree - Psychology

Monterey Peninsula College

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Isaias Mandujano