Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaias Milnes

Thornton,CO

Summary

Adept at enhancing team productivity and efficiency, my tenure at Walmart showcased my ability to lead with integrity, fostering a culture of teamwork and open communication. Leveraging skills in project management and conflict resolution, I significantly improved service delivery and customer satisfaction, demonstrating a commitment to excellence and continuous improvement. I strive to make a positive impact in the communities around me. l am:

  • Eager to Learn and grow
  • work to feel accomplished
  • Reliable to show up
  • Reliable to depend on
  • Dependable to take on complicated tasks
  • Makes well with recourses given

• Consistently finding ways to Improve knowledge and Work ethic

Overview

7
7
years of professional experience

Work History

Team Lead

Walmart
03.2024 - 12.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Created and managed project plans, timelines and budgets.
  • Acting in/ Working in Integrity to set the example for a Team
  • Following up on associates assignments
  • Soft skills(Leading and Managing a Team)/ Hard skills(Labor and training)
  • Associate Privacy
  • Inventory Management and Cleanliness

• High Dollar inventory(this was most of my experience)

Team Associate

Walmart
10.2021 - 02.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Optimized workflow processes for improved efficiency and reduced operational costs.
  • Enhanced team productivity by streamlining communication and implementing efficient task management systems.
  • Resolved issues quickly to maintain productivity goals.
  • Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
  • Assisted customers in selecting merchandise best suited to needs.
  • Assisted with inventory counts and stocking of merchandise.
  • Monitored and verified merchandise for proper prices and labels.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Managed inventory of parts and components.
  • Operated various machines used in production processes.
  • Completed daily inspection of machines and equipment.
  • Facilitated collaboration between production and other departments.

Irrigation Technician

JBK Landscape LLC
06.2018 - 08.2021
  • Installed irrigation systems for all types of customers, both residential, and commercial.
  • Supervised installation work of other technicians to make sure systems were fully operational.
  • Troubleshot complex issues within existing irrigation systems to identify root causes and implement lasting solutions.
  • Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
  • Prioritized and corrected irrigation breaks to quickly restore service.
  • Inspected sprinkler heads across grounds and identified maintenance needs.
  • Optimized water usage by regularly updating and fine-tuning irrigation controller settings based on environmental factors.
  • Increased customer satisfaction by promptly addressing concerns and providing professional recommendations for system improvements.
  • Worked closely with fellow technicians while sharing knowledge about specific project challenges or new technologies being introduced into the field.
  • Ensured proper functioning of all irrigation equipment, resulting in consistent water distribution across landscapes.
  • Installed high-quality drip and sprinkler systems, resulting in increased plant health and reduced water consumption.
  • Streamlined inventory management by organizing supplies, tools, and spare parts for easy accessibility during job assignments.
  • Conducted thorough site evaluations to create customized plans that met client preferences while adhering to local regulations and best practices.
  • Developed strong relationships with clients through clear communication, timely updates, and consistent follow-ups on completed projects.
  • Adjusted sprinkler head direction and angle based on identified wet and dry areas.
  • Prioritized safety in all aspects of work, adhering to proper protocols and ensuring personal protective equipment was utilized during job assignments.
  • Reduced water waste by implementing precise irrigation scheduling for optimal plant growth.
  • Established lucrative customer relationships by using effective communication and active listening skills.
  • Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
  • Educated customers about proper watering techniques, improving overall landscape quality within serviced communities.

Education

Bachelor Of Administration - Business

Metropolitan State University of Denver
Denver, CO

North High School
Denver, CO
05.2022

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Workplace safety
  • Schedule management
  • Process improvement
  • Complaint resolution
  • Employee evaluation
  • Diversity and inclusion
  • Regulatory compliance
  • Relationship building
  • Equipment maintenance
  • Corporate social responsibility
  • Client communication
  • Employee training
  • Task delegation
  • Workflow management
  • Project management
  • Marketing
  • Employee engagement
  • Work assignment delegation
  • Problem-solving
  • Teamwork and collaboration
  • Team supervision
  • Safety
  • Task prioritization
  • Multitasking Abilities
  • Leadership
  • Overtime management

Timeline

Team Lead

Walmart
03.2024 - 12.2024

Team Associate

Walmart
10.2021 - 02.2024

Irrigation Technician

JBK Landscape LLC
06.2018 - 08.2021

Bachelor Of Administration - Business

Metropolitan State University of Denver

North High School
Isaias Milnes