Isaias Ruiz
Santa Cruz,CA
Overview
3
3
years of professional experience
Work History
UCSC TAPS Sales Assistant
UCSC
07.2024 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person.
- Handled money and deposits of the previous work day
- Worked in Data Entry through Sheets and AIMS programs
- Helped digitize and automate work through the use of Google Sheets
TAPS Student Corps
UCSC
10.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Became very proficient in Google Sheets and data entry through the job
- Became proficient in Adobe InDesign
- Interviewed potential hires
- Manged and lead workers
- Trained workers
- Traffic Control
Cashier
Dollar Tree
07.2021 - 08.2021
- Built and maintained positive working relationships with co-workers
- Delivered service excellence through all points of contact
- Provided product information and resolved concerns to assist customers
- Helped customers locate merchandise
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Processed cash, check and credit cards for customer purchases
Education
Bachelor of Science - Cognitive Science
UCSC
Santa Cruz, CA06-2025
Skills
- Bilingual
- Fast Learner
- Adaptable
- Proficient in Google Sheets
- Proficient in Adobe InDesign
- Customer Service
Timeline
UCSC TAPS Sales Assistant
UCSC
07.2024 - Current
TAPS Student Corps
UCSC
10.2022 - 07.2024
Cashier
Dollar Tree
07.2021 - 08.2021
Bachelor of Science - Cognitive Science
UCSC
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