Isak Jones

As the Director of Healthcare Technology at West-Call of Texas, I programmed and maintained our nurse call equipment, ensuring all systems were delivered on schedule. Additionally, I provided comprehensive tech support to our team, resolving issues efficiently and maintaining smooth operations. My role has demonstrated my ability to manage complex projects and deliver high-quality technical solutions on time.

Provided exceptional customer service while adeptly troubleshooting mobile device issues for our clients. I skillfully assessed each situation to determine the best course of action, ensuring customer satisfaction through efficient device repairs or timely replacements.

Recruited and trained a dedicated sales team to identify and assist clients with unmet fire protection needs. By fostering a proactive approach, I ensured the safety and well-being of numerous clients and their property.

As a top-performing Sales Agent I assembled and mentored a high-achieving team of five sales professionals who consistently met or surpassed company objectives. Under my leadership, we achieved record-breaking sales figures. Additionally, I efficiently managed inventory, generated daily reports, and facilitated national company meetings to drive productivity across multiple locations nationwide.

I adeptly managed two sizable apartment complexes, ensuring a high level of resident satisfaction. My responsibilities included diagnosing apartment issues through help desk interactions, coordinating with contractors for prompt resolutions, and conducting apartment tours for prospective tenants to maintain an impressive occupancy rate of over 97%.