Summary
Overview
Work History
Education
Skills
Timeline
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Isalayia Shufford

Dallas,TX

Summary

Professional Sales Executive with 5 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.

Overview

5
5
years of professional experience

Work History

Sales Executive

WoodBridge Home Solutions
Dallas
01.2024 - 08.2024
  • Contacted current and potential clients to promote products and services.
  • Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
  • Used cold calling and networking to sell products and services.
  • Negotiated terms of sales agreements and developed contracts to successfully close sales.
  • Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
  • Identified product or service improvements by remaining current on industry trends, market activities and competitors.
  • Regularly communicated with clients through phone and written correspondence, aligning with the communication demands of claims handling.

Marketing Specialist

Genpact
Richards, Texas
08.2022 - 07.2023
  • - Crafted and executed targeted marketing campaigns to drive brand awareness and engagement.
  • - Leveraged Salesforce for CRM management, customer data analysis, and campaign performance tracking.
  • - Developed personalized marketing strategies based on insights gained from Salesforce data.
  • - Collaborated with cross-functional teams, including sales and product development, to align marketing efforts with broader business goals.
  • - Enhanced lead nurturing processes and optimized marketing tactics using Salesforce.
  • - Managed multiple projects simultaneously, ensuring timely delivery and measurable results.
  • - Adapted quickly to the dynamic market landscape, continually refining strategies to meet evolving business needs.
  • - Collaborated with cross-functional teams (finance, operations, legal, and marketing) to identify new opportunities, which sharpened my ability to assess complex cases and propose solutions.

Sales Executive

AT&T
Dallas, TX
01.2020 - 08.2022
  • Leveraged CRM Platforms: Utilized Salesforce, Outreach, SharePoint, and Opus to build and manage sales funnels, effectively overseeing a book of business.
  • Data-Driven Relationship Management: Cultivated and maintained client relationships using data-driven strategies, proactively identifying client needs and providing innovative solutions.
  • Analytical Consultation: Applied research and discovery methods to deliver precise consultations, ensuring solutions met customers' technological requirements and enhanced their user experience.
  • Product Demos & Proposals: Conducted comprehensive product demos, using analytical insights to align solutions with client needs, followed by well-crafted pricing proposals.
  • Targeted Communication: Tailored messaging to clients based on analytical insights, enhancing the effectiveness of verbal, written, and electronic communication.
  • Networking & Prospecting: Identified and developed mid-market verticals through analytical networking and prospecting techniques, solving business problems effectively.
  • Sales Revenue Generation: Demonstrated exceptional analytical acumen by promoting AT&T's cutting-edge mobility as a service product, generating new sales revenue.
  • Managed a large portfolio of client accounts, delivering prompt and efficient service to resolve issues.

Education

High School Diploma -

Indiana University
Dallas, TX
06-2021

Skills

  • Sales and market development
  • Lead prospecting
  • Market trends understanding
  • Professional Networking
  • Strategic Planning Stakeholder Communication Client Consultations
  • Mergers and Acquisitions Decision Making
  • Product Demonstrations Salesforce Management
  • B2B Account Executive
  • Excellent Customer Service
  • CRM Platforms
  • Sales Presentations
  • Critical Thinking
  • Active Listening
  • Problem Resolution
  • Microsoft Office 365
  • Adobe
  • Excel

Timeline

Sales Executive

WoodBridge Home Solutions
01.2024 - 08.2024

Marketing Specialist

Genpact
08.2022 - 07.2023

Sales Executive

AT&T
01.2020 - 08.2022

High School Diploma -

Indiana University

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Isalayia Shufford