Isali Bouret
Summary
Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 10-year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistance and Fellowship Coordinator
University Of Miami Health System
10.2022 - 03.2023
- Managed budget allocation for fellowship programs, optimizing fund distribution among various initiatives to maximize impact on student development.
- Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
- Managed materials for specialty-specific trainee exams and assisted with proctoring exams.
- Developed and maintained an online presence for the fellowship program through a dedicated website and social media channels, increasing visibility and accessibility for prospective applicants.
Office Administrator
Shilei Home Health
01.2022 - 10.2022
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
OPS Senior Clerk (Immunization)
Florida Health Department
12.2020 - 01.2022
- Edited documents to keep company materials free of grammar errors.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Improved office efficiency by streamlining filing systems and organizing essential documents.
- Placed supply orders and restocked office items.
Pediatric Home Health Case Management and Behavior
American Loving Care (ALC)/A1A Behavioral Health
07.2019 - 03.2020
- Served as a trusted resource for patients and their families by providing expert advice on pediatric health matters and addressing concerns promptly.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Handled medication administration, ventilation monitoring and wound care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Level of Care Specialist
Florida Care Management Services Inc
08.2018 - 07.2019
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Facilitated communication between patients and various departments and staff.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Data Donor Administrator and Clerical Assistant
Easter Seals South Florida
01.2018 - 08.2018
- Devised and implemented processes and procedures to streamline operations.
- Maintained personnel records and updated internal databases to support document management.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Collected, validated, and distributed information to employees.
Receptionist
Easter Seals South Florida
02.2017 - 01.2018
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Customer Service Representative (Call Center
Sunshine Communication Services
11.2014 - 04.2015
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Tracked customer service cases and updated service software with customer information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Promptly responded to inquiries and requests from prospective customers.
Receptionist
Beautiful Beginnings Preschool & Day Care
01.2011 - 06.2013
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Scheduled office meetings and client appointments for staff teams.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Bachelor of Science - Psychology
Florida National University
Hialeah, FL05.2026
High School Diploma -
Lincoln Marti High School
Miami, FL05.2021
Skills
- Curriculum Design
- Multi-tiered Support Systems
- Student Registration
- Fundraising Techniques
- Database Administration
- Verbal Communication
- Organization
- Research
- Remote Office Availability
- Google Drive
- Problem-Solving
- Organization and Time Management
- Relationship Building
- Decision-Making
- Supervision and leadership
- Critical Thinking
- Excellent Communication
- Customer Service
- Dependable and Responsible
- Recruitment Strategies
- Planning and coordination
Certification
- Certified Notary Public State of Florida, (Expires: August 2026)
- Certificate of Achievement, Introduction to Incident Command System, ICS-100, FEMA, Miami FL, (December 2020)
- Certificate of Achievement, An Introduction to the National Incident Management System, FEMA, Miami FL, (December 2020)
- Board Certified, Registered Behavior Technician, Miami, FL (February 2019)
- Certificate of Achievement, ATSI Agent & Supervisor HIPPA-HITECH Training, Miami FL, (September 2014)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistance and Fellowship Coordinator
University Of Miami Health System
10.2022 - 03.2023
Office Administrator
Shilei Home Health
01.2022 - 10.2022
OPS Senior Clerk (Immunization)
Florida Health Department
12.2020 - 01.2022
Pediatric Home Health Case Management and Behavior
American Loving Care (ALC)/A1A Behavioral Health
07.2019 - 03.2020
Level of Care Specialist
Florida Care Management Services Inc
08.2018 - 07.2019
Data Donor Administrator and Clerical Assistant
Easter Seals South Florida
01.2018 - 08.2018
Receptionist
Easter Seals South Florida
02.2017 - 01.2018
Customer Service Representative (Call Center
Sunshine Communication Services
11.2014 - 04.2015
Receptionist
Beautiful Beginnings Preschool & Day Care
01.2011 - 06.2013
Bachelor of Science - Psychology
Florida National University
High School Diploma -
Lincoln Marti High School
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