Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Languages
Timeline
Hi, I’m

Isam Abdelmageed

Morris Plains,NJ
Isam Abdelmageed

Summary

Intelligent, hard-working, detail-oriented, with over (14) years of experiences and knowledge in the different important sectors. Strong negotiator able to work in a very fast-paced environment and adapt to situations. In ability to adapt with all applicable regulations and internal performance standards in order to meet personal and team goal objectives. Thorough legal and business economics acumen and excellent interpersonal & solving problems skills. Able to be responsible for managing all the outstanding issues and problems receivables form clients and customers. Putting strategies to ensures & improves operations, public image ofcompany, and clarifies company's point of view onimportant issues. Direct employees’ activities to produce and maintain a positive work image for employer and client. Communicate with people outside and inside the organization, representing the organization to others public, private and other external sources. Identifying measures & indicators of system performance and the actions needed to improve & correct performance, relative to the goals of the system. Career Aim In search of an appropriate situation in an organization, where connected familiarity, competences, donation and background can be operates to supply in the growth of business development, efficiency, increased revenues, decision- making responsibilities and career enhancement. PMP Training Affiliated by PMI Organization Introduction to Software Quality Management Yellow Belt Six Sigma Software Quality Assurance Engineer Network + MCP CCNA Professional Development Fiserv Company European Union General Data Protection Regulation | Fiserv Enterprise Security AwarenessTraining LEGAL_ Anti-Harassment Training -US Associates | HRRES _ Fiserv Code of Conduct & Business Ethics The Accountability Training & Consulting Company -NJ-USA The OZ Principle Accountability Training Development Dimensions International(DDI)-USA Valuing Differences | Business Writing for Success | Personal Empowerment: Taking Initiative | Essentials of Leadership | Communication with Impact | Making Effective Decisions | Taking Charge of Your Development ASPE Technology -USA Developing Software Testing & Quality Assurance Techniques Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC. Perceptive Job Title well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems. Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical and programming skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes. Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution. Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.

Overview

18
years of professional experience
1
Certification

Work History

Check Free Investment Services

Senior QA Analyst Consultant
08.2005 - 02.2006

Job overview

  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Mentored and coached team members on QA topics and strategies.
  • Organized and maintained work environment to allow for maximum productivity.
  • Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
  • Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
  • Participated in requirements and used case reviews.
  • Created and achieved product quality objectives and met product specifications.
  • Adhered to standardized software quality assurance best practices, policies and processes.
  • Fixed identified issues to improve workflows.
  • Fixed identified issues to increase productivity and boost workflows.
  • Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
  • Wrote and maintained detailed internal documentation on developed systems.
  • Reported progress, test metrics and results to project stakeholders.
  • Designed, documented and executed test scenarios to identify software bugs.
  • Created successful test scripts to manage automated feature testing,
  • Examined events in application log management and monitoring tool to identify root causes for failures.
  • Created and gained project approval on project test plans.
  • Used SQL, Test Director and TestBench to assist with completing projects.
  • Installed and configured hardware, computer systems and applications.
  • Determined server operating limits with weekly load tests.

Fiserv Investment Services

Quality Assurance Analyst, Tech Lead
01.2006 - 01.2020

Job overview

  • Deliveredbestpracticesto overseefunctionalandperformancetestingof GUIs and APIs.Designed and implementedtestcases and demo new features for the delivery team
  • Hold full accountability for designing, revising, and approving test lab and cases
  • Devised agile scrum methodologies support integration with development teams
  • Applied VersionOne to examine and oversee delivery and IVV tasks
  • Actively contributed in all story writings, review, and approval
  • Designed case scenarios for each story as well as presented various types of QA sign off check list to the release management
  • Achieveddesiredresultsby installingsoftwareapprovedversioncodein the deliveryteamand independent verification & validation environment
  • Led, developed, motivated, and managed a high performing team of QA and onshore/offshore associates on test frameworks to meet business objectives, while staying within budget
  • Oversight automation testing and data setup and utilize Selenium tool and capabilities and processes
  • Ensured diagnosis and swift resolution of defects by tracking and delivering daily defects status to the management
  • Succeeded in reducing the time and improving quality by improving testing processes
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Mentored and coached team members on QA topics and strategies.
  • Organized and maintained work environment to allow for maximum productivity.
  • Fixed identified issues to improve workflows.
  • Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
  • Fixed identified issues to increase productivity and boost workflows.
  • Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
  • Adhered to standardized software quality assurance best practices, policies and processes.
  • Created and achieved product quality objectives and met product specifications.
  • Participated in requirements and used case reviews.
  • Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
  • Wrote and maintained detailed internal documentation on developed systems.
  • Reported progress, test metrics and results to project stakeholders.
  • Created and gained project approval on project test plans.
  • Examined events in application log management and monitoring tool to identify root causes for failures.
  • Designed, documented and executed test scenarios to identify software bugs.
  • Created successful test scripts to manage automated feature testing,
  • Used SQL, Test Director and TestBench to assist with completing projects.
  • Installed and configured hardware, computer systems and applications.
  • Determined server operating limits with weekly load tests.

MetPath Clinical Laboratory

Test Lab Assistant
12.2021 - 05.2022

Job overview

  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Prepared specimens for testing and analysis.
  • Logged samples correctly into computerized tracking system.
  • Demonstrated competence in collecting lab samples for testing.
  • Worked closely with lab staff on special projects.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Carefully reviewed test results for accuracy.
  • Safely prepared reagents, compounds and lab test solutions.
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Maintained current knowledge of developments in technical instrumentation.
  • Created and updated record of all supplies and equipment to monitor inventory.
  • Performed diagnostic and therapeutic laboratory procedures.
  • Learned multiple molecular biological techniques.
  • Analyzed data to create and organize graphs, charts and documents for publications and presentation.
  • Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.

ATEC Wireless

FCC Magenta T-Mobile Drive Test
12.2022 - 04.2023

Job overview

• Utilize drive testing equipment’s to scan,

• collect data of coverage, strength, and speed in cloud-basedenvironment, to ensure mobile signals passed the federal requirements while stationery or mobile for designated areas in NJ (clusters).

• Data collected uploaded daily to the cloud and daily status report furnished.

• Daily equipment’s (scanner, mobile devices for T-Mobile, AT@T, Verizon, Antennas, tablet, and laptop) setup daily morning report with pictures also sent.

Education

Stevens Institute of Technology

Master of Science from Computer Science, Information Systems

University Overview

  • Awarded Hall of Fame
  • Dean's List fall 1999, spring 2000, fall 2000, Spring 2002
  • 3.368 GPA

Sudan University of Science & Technology—College of Engineering & Scientific Studies
Khartoum Sudan

Bachelor of Technical Education from Civil Engineering

University Overview

Skills

  • Technical Proficiencies
  • Software
  • Applications:
  • MS Exchange 2007, MS Office Suite 365, MS Project, Word Perfect, MS Outlook, MS officeVisio 2003
  • Social Medical ,MS Teams, Zoom, Skype, WebEx, LinkedIn, Facebook, WhatsApp, Instagram, Tweeter
  • Network/Internet
  • Messaging:
  • SOA, TCP/IP, HTML, XML, PHP, HTTP, FTP, CSS, cookies, sessions, APIs, Web Services, JavaScript,
  • Internet Explorer, Chrome, Firefox, Mozilla, Edge, Safari, Opera, IIS, Apache, TomCat, CGI, J2EE, JMS,
  • Net, WordPress, SaaS, Telnet, APLWS, AG, DocuSign
  • Programming Tools: Angular, Sencha, Web service API, Java, C, C, HTML, and XML
  • Database Tools: SQL Server 2016, Mainframe, Oracle Access MS SQL Server2005, Oracle, TOAD, ODBC, DB2
  • Testing Tools: Soap API, ReadyAPI, Selenium, Fiddler, Webservice Test, DDT testing, manual Testing, Digital Mobile
  • Devises testing, LoadRunner, Tracking Tools: HP ALM 120 (Quality Center), Version One, SharePoint
  • Platforms: Windows 10, UNIX (AIX, HP-UX, Solaris, Linux), Apigee, Cloud
  • Group Presentations
  • User Expectations
  • Functional Testing
  • Best Practices and Methodologies
  • Programming Issue Identification
  • Technology Research
  • Customer Needs Assessments
  • Engineering Team Support
  • Word Processing
  • Automated Testing Implementation
  • Quality Assurance Controls
  • Design Standards
  • Scrum Methodology
  • Test Case Development
  • Mission Critical Applications
  • ISO 9001
  • Quality Improvement Initiatives
  • Issue Resolution
  • Project Management
  • Customer Service
  • Timelines and Milestones
  • Material Selection
  • Regression Testing
  • New Testing Methodologies
  • Database Maintenance
  • Testing Plans
  • Technical Writing
  • Report Delivery
  • Write Technical Reports
  • Protocol Validation
  • Network Hardware and Software Maintenance
  • Compatibility Testing Software
  • Mentoring
  • Software Manual Writing
  • Engineering Specifications
  • Methodology Integration
  • Safety Assurance
  • Software System Testing
  • Report Analysis
  • Quality Assurance
  • Regression Library Management
  • Peer Relationships
  • Database Querying
  • FDA Regulations
  • QA Planning
  • Root Cause Analysis
  • LabWare LIMS
  • Strategic Planning
  • Client Requirements
  • Hardware and Software Installation
  • Team Mentoring
  • Production Monitoring and Assessment
  • Penetration Testing
  • Laboratory Computer Systems
  • Process Implementation
  • SharePoint
  • Requirements Traceability Matrix (RTM)
  • Data Transmissions
  • Configuration Review
  • Configuration Management
  • Team Development
  • Technical Analysis
  • Requirements Reviews
  • Bug Tracking
  • Manual Testing
  • Agile and Scrum Environments
  • Web Security
  • Taking Precise Measurements
  • Organizing and Prioritizing
  • Consultative Support
  • Triage Meetings
  • Improvement Recommendations
  • Random Sampling

Accomplishments

Accomplishments
  • Developed detailed and well-received test plans, test cases and test scripts that became company standards.
  • Provided screenshots and video footage of gaming products, enabling the marketing department to actively promote new offerings ahead of schedule.
  • Took on tasks originally assigned to peers to decrease their workloads, completing them within expected time constraints.
  • Assessed potential issues and recommended solutions that were within budget constraints.
  • Given a priority project after the previous Q&A specialist abruptly left the company, completing the project on time and within budget through dedicated oversight.
  • Cultivated long-term relationships with product marketing, software and hardware personnel through dynamic listening and communication skills.
  • Coordinated weekly team meetings as module lead, resulting in improved communications and better overall work relationships among project personnel.
  • Promoted to Team Lead within 10 months due to outstanding work performance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 15 staff members.
  • Collaborated with team of 8 in the development of Primerica
  • Resolved product issue through consumer testing.

Affiliations

Affiliations
  • Project Management Institute
  • Association of Information Technology Professionals

Certification


  • Train the trainers License - 2023
  • Advanced Project Management Training - 2023
  • Human Rights Advocacy certification - 2023

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

FCC Magenta T-Mobile Drive Test
ATEC Wireless
12.2022 - 04.2023
Test Lab Assistant
MetPath Clinical Laboratory
12.2021 - 05.2022
Quality Assurance Analyst, Tech Lead
Fiserv Investment Services
01.2006 - 01.2020
Senior QA Analyst Consultant
Check Free Investment Services
08.2005 - 02.2006
Stevens Institute of Technology
Master of Science from Computer Science, Information Systems
Sudan University of Science & Technology—College of Engineering & Scientific Studies
Bachelor of Technical Education from Civil Engineering
Isam Abdelmageed