Isam Kpehe
San Antonio,TX
Summary
Detail-oriented Maintenance Technician and U.S. Army Sergeant with 3–4 years of leadership experience in equipment maintenance, logistics coordination, and technical operations. Proven ability to manage and execute complex work order tasks, provide high-level client support, and ensure operational readiness of critical systems. Skilled in equipment installation, trailer-based transport, and cross-functional team coordination. Known for maintaining discipline, reliability, and precision in high-pressure environments. Seeking to leverage military-honed skills in a civilian maintenance or logistics role.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
US Army National Guard
11.2023 - 10.2025
- Controlled the workflow of the shop when it came to assigning work orders, parts, and inspections
- Input hours for mechanics daily, ensuring they spent the correct amount of time on each work order
- Assisted other units to get their vehicles up and running so that they could get them dispatched for missions
- Received and issued parts daily for vehicles to get work orders into a status that they can be worked on
- Implemented process improvements that reduced service response times and enhanced customer satisfaction levels.
- Monitored inventory of repair parts and supplies to ensure availability for timely maintenance activities.
- Assisted in emergency repairs, demonstrating adaptability under pressure while maintaining high-quality standards.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Conducted routine inspections of facility systems to ensure operational efficiency and compliance with safety standards.
- Led preventive maintenance initiatives to extend equipment lifespan and enhance performance reliability.
Vehicle Mechanic
US Army
06.2022 - 05.2023
- - Monitored shop equipment to maintain safe working condition and kept detailed records of repairs, labor involved and parts used.
- - Diagnosed and repaired vehicles during road call situations.
- - Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- - Saved the shop over $500,000 by turning in recoverable parts
- - Performed maintenance inspections, tune-ups, oil changes and other key services.
- - Conducted test drives before and after repair services.
- - Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Jun 2022 - May 2023 (1 year)
Human Resources Specialist
US Army
01.2018 - 06.2022
- - Established and generated various reports to verify HR compliance.
- - Hosted promotion ceremonies within my company
- - Gathered documents to send pay issues to finance for soldiers that were either getting paid incorrectly or not at all.
- - Updated soldiers military career records
- - Discussed promotion and future training information, including assistance with overseas transfers, travel orders and salary details with military personnel.
- - Scheduled removal board meetings to handle disciplinary documentation for rank losses.
- Jan 2018 - Jun 2022 (4 years 6 months)
Server
Hotel Valencia Riverwalk
01.2019 - 08.2019
- - Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- - Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- - Operated POS terminals to input orders, split bills and calculate totals.
- - Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- - Collaborated with host, bus person and cook to serve up food and beverage options.
- - Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Jan 2019 - Aug 2019 (8 months)
Lead Cashier
Taco Bell
05.2016 - 01.2018
- - Assisted with training new team members to increase speed of onboarding.
- - Directed trash removal and sanitation procedures to keep aisles and register area organized.
- - Tracked company inventories, moved excess stock and arranged products to improve sales.
- - Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- May 2016 - Jan 2018 (1 year 9 months)
Cashier
99 Cents Only Stores
06.2017 - 11.2017
- - Operated cash register or POS system to receive payment by cash, check and credit card.
- - Delivered high level of customer service to patrons using active listening and engagement skills.
- - Helped customers find specific products, answered questions and offered product advice.
- - Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Jun 2017 - Nov 2017 (6 months)
Education
High School Diploma -
Karen Wagner High School
01.2018
No Degree - Kinesiology and Exercise Science
Prairie View A&M University
Prairie View, TX01.2020
Skills
- Client support
- Coordination of work order tasks
- Effective problem resolution
- Proficient in multitasking
- Equipment maintenance
- Troubleshooting skills
- Mechanical repair
- Parts replacement
- Equipment installation
- Maintenance and repair of equipment
- Preventive maintenance planning
- Logistics coordination
- Heavy equipment transportation
Timeline
Maintenance Technician
US Army National Guard
11.2023 - 10.2025
Vehicle Mechanic
US Army
06.2022 - 05.2023
Server
Hotel Valencia Riverwalk
01.2019 - 08.2019
Human Resources Specialist
US Army
01.2018 - 06.2022
Cashier
99 Cents Only Stores
06.2017 - 11.2017
Lead Cashier
Taco Bell
05.2016 - 01.2018
High School Diploma -
Karen Wagner High School
No Degree - Kinesiology and Exercise Science
Prairie View A&M University
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