Dynamic professional with a proven track record at Favorite Healthcare Staffing, excelling in conflict resolution and effective communication. Skilled in managing resident care and ensuring safety compliance, I fostered a supportive environment while coordinating with diverse teams. My strong organizational skills and dedication to service excellence drive positive outcomes in challenging situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Aide
Favorite Healthcare Staffing (Shelter AIC)
Chicago, USA
10.2023 - 10.2024
Managed the admission and discharge of residents, ensuring compliance with safety regulations and shelter policies.
Provided daily support to residents, including assistance with basic needs such as food, clothing, and personal hygiene products.
Supervised facility conditions, ensuring that the environment was safe, clean, and appropriate for residents.
Coordinated with other staff members to ensure comprehensive care, including access to medical, mental health, and social services.
Responded quickly to emergencies and crisis situations, maintaining a calm and professional approach at all times.
Prepared detailed reports on the status of residents and shelter conditions, documenting any significant incidents or special needs.
Fostered a culture of respect, empathy, and support within the shelter, promoting an environment where residents felt safe and valued.
Participated in team meetings to assess residents’ needs and optimize the care provided in the shelter.
YCW
Supreme Labor Company
El Paso, USA
01.2022 - 01.2023
Company Overview: Contracted by Wyoming National Logistics at Ft. Bliss EIS
Provide sustained and uninterrupted direct supervision of the children assigned to the worker from the start of the assigned shift until relieved.
Follow the instructions of medical/clinical staff regarding each child and inform Senior leads of information impacting the basic health and well-being of children assigned to the worker.
Communicate in a positive and respectful manner with children, and all agency staff including supervisors, co-workers.
Frequently traverse from one area of the facility to another both indoors and outdoors as needed to provide direct supervision of children.
Effectively communicate behavioral expectations and program regulations to children and enforce compliance with regulations and expectations by all children assigned to the worker.
Complete all required documentation prior to completion of shift.
Meet all pre-determined deadlines required by program supervisor and federal partners.
Communicate effectively in writing and verbally in English and Spanish.
Contracted by Wyoming National Logistics at Ft. Bliss EIS
General Labor
HYCO
09.2018 - 12.2021
Demolition and Debris Removal: Safely remove damaged materials and structures using heavy machinery, ensuring the removal of debris and hazardous waste.
Infrastructure Restoration: Repair roofs, walls, electrical systems, plumbing, and HVAC in buildings affected by the disaster.
Damage Inspection and Assessment: Inspect the extent of damage to structures and assess safety to determine necessary demolition or repair actions.
Safety Measures Installation: Set up fences and warning signs in hazardous areas to ensure the safety of workers and the community.
Collaboration and Documentation: Coordinate with other emergency teams and agencies while maintaining records of work completed and materials used.
Manager
Doggies Arepa Par
03.2016 - 08.2018
ALL ABOUT RESTAURANT ADMINISTRATION.
Server
Colombo Grill
Miami, FL
04.2015 - 02.2016
Trained new employees to perform duties.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Prepared checks, itemizing total meal costs and taxes.
Provided exceptional service to high volume of daily customers.