ISAMAR CHIRINOS NAVA

DATT Express in the United States offers courier, parcel, freight forwarding, import and export services between the United States and Mexico.

• Boosted sales revenue by identifying customer needs and recommending appropriate products.
• Informed customers of promotions to increase sales productivity and volume.
• Increased customer satisfaction by addressing and resolving complex issues effectively.
• Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
• Receive boxes and verify the shipping address with different courier services.

SoloFresco - Experts in Wholesale Distribution of Groceries throughout Chile.

• Optimized e-commerce platforms such as: Mercadolibre, Ripley, Falabella, website and facebook marketplace to enhance user experience and drive online sales.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Enhanced user experience on e-commerce platforms through strategic categorization, tagging, and organization of products within the online catalog.
• Boosted online presence by collaborating with web designers to create an engaging e-commerce platform for customers.

• Managed multiple priorities effectively, ensuring all tasks were completed accurately and on time.
• Improved General Manager''s productivity with thorough calendar management and timely reminders for crucial deadlines.
• Developed strong professional relationships with clients, vendors, and team members to foster a positive work environment.
• Coordinated travel arrangements for the General Manager including accommodations, transportation, and itinerary development.
• Organized company events such as conferences, workshops, and team-building activities to promote a cohesive work atmosphere.