Isamar Lindero
Fort Worth,TX
Summary
Well-qualified expert at determining insurance benefits, pre-authorization, predetermination, and billing. With a background in scheduling surgical procedures in a specialty setting. Professional and accurate when communicating with patients to explain pre-operative requirements and patient insurance benefits and answering questions.
Overview
10
10
years of professional experience
Work History
Billing Coordinator
Lonestar Urology
Fort Worth, TX
06.2021 - 04.2022
- Updated documentation, reports, and spreadsheets with financial information.
- Answered telephone and in-person inquiries with friendly demeanor and complete knowledge of billing department processes.
- Entered details into accounts and tracked payments.
- Maintained detailed understanding of insurance plans and company requirements.
- Completed appeals of denied claims on patient bills.
- Referred past due payments to collections department.
- Contacted patients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Performed targeted collections on past due accounts aged over 60-120 days.
- Worked effectively with medical payers such as Medicare, Tricare, and commercial insurances to obtain timely and accurate payments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Handled account payments and provided information regarding outstanding balances.
- Produced and mailed monthly statements to patients and assisted with related requests for information and clarification.
- Monitored outstanding invoices and performed collections duties.
Surgery Scheduling Coordinator
Lonestar Urology
Fort Worth, TX
12.2016 - 06.2021
- Verified insurance coverage and obtained pre-authorization.
- Educated patients about surgeries and provided treatment plan documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received, recorded, and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained a patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Completed administrative patient intakes with case histories, insurance information, and mandated forms.
- Collaborated with assistants and one doctor to prepare and set up rooms with adequate supplies and equipment.
- Coordinated with facilities to set up surgeries for one surgeon.
Front Desk Receptionist /Biller
BRITE DENTAL
Burleson, TX
01.2016 - 09.2016
- Managed office logistics by scheduling appointments, answering phone calls, maintaining files, and collecting payments.
- Carried out front office duties utilizing data entry skills in framework of dental database.
- Helped patients complete necessary medical forms and documentation.
- Monitored office supplies by checking inventory and placing orders.
- Communicated with insurance companies to obtain pre-authorizations and insurance benefits for treatment.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Referred patients to dental triage to treat severe or unusual symptoms or complaints.
- Received, recorded, and addressed incoming and outgoing communication via telephone and email.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
Medical Receptionist
Medico MD Medical And Dental
Fort Worth, TX
06.2014 - 01.2016
- Coordinated patient scheduling, check-in, check-out, and billing payments.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history of keeping information current.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient coverage.
- Communicated with insurance companies to obtain pre-authorizations for treatment.
Dental Assistant
Access Dental
Fort Worth, TX
05.2012 - 06.2014
- Organized and processed medical histories, mail, and medical forms
- Ordered prescriptions and lab work when appropriate
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Created dental impressions for diagnostics, opposing models, and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
Education
Bachelor's degree - Biology
University of North Texas
Denton, TXAssociate of Science - Biology
Tarrant County College District
Fort Worth, TXDiploma -
Arlington Heights High School
Fort Worth, TX06.2011
Skills
- Time Management
- Microsoft Office
- Medical Terminology
- Office Administration
- Documentation review
- Medical Coding
- Phone Etiquette
- HIPAA
- Cleaning and Sterilizing
Languages
Spanish
Full Professional
Timeline
Billing Coordinator
Lonestar Urology
06.2021 - 04.2022
Surgery Scheduling Coordinator
Lonestar Urology
12.2016 - 06.2021
Front Desk Receptionist /Biller
BRITE DENTAL
01.2016 - 09.2016
Medical Receptionist
Medico MD Medical And Dental
06.2014 - 01.2016
Dental Assistant
Access Dental
05.2012 - 06.2014
Bachelor's degree - Biology
University of North Texas
Associate of Science - Biology
Tarrant County College District
Diploma -
Arlington Heights High School
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