Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Isamar Piedra

South Amboy,NJ

Summary

Dedicated Clinical Care Technician with a proven track record at Robert Wood Johnson Hospital, enhancing patient care through efficient vital sign monitoring and compassionate support. Recognized for improving patient satisfaction scores and streamlining workflows, while maintaining strict HIPAA compliance and fostering a collaborative team environment. Committed to continuous professional development and patient-focused care.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Clinical Care Technician

Robert Wood Johnson Hospital
03.2023 - Current
  • Streamlined workflow for faster patient turnaround times, adeptly prioritizing tasks based on urgency and necessity.
  • Enhanced patient care by efficiently conducting vital sign assessments and recording accurate data in electronic health records.
  • Increased efficiency in the department by effectively managing multiple tasks such as specimen collection, wound care, and IV maintenance.
  • Proactively identified areas for process improvement within the clinical setting, working closely with management to implement changes that resulted in increased efficiency and enhanced patient experience.
  • Supported successful outcomes in emergency situations through rapid response efforts, assisting medical teams with life-saving interventions when needed.
  • Developed strong rapport with diverse patient populations, fostering trust and open communication to better meet individualized healthcare needs.
  • Promoted a culture of safety within the clinical setting by consistently following established protocols and advocating for continuous improvement initiatives.
  • Participated in interdisciplinary team meetings, contributing valuable insights from direct patient care experiences to inform treatment decisions and care plans.
  • Facilitated seamless transitions of care between departments by thoroughly communicating pertinent patient information to colleagues during handoffs or transfers.
  • Served as a trusted mentor and preceptor for new Clinical Care Technicians joining the team, sharing knowledge and best practices while promoting ongoing professional development.
  • Reduced medical errors by meticulously maintaining a clean and organized workspace, adhering to proper sterilization techniques for equipment.
  • Contributed to a positive team environment by collaborating closely with nursing staff and other healthcare professionals to deliver high-quality patient care.
  • Improved patient satisfaction scores by providing compassionate care, listening attentively to concerns, and promptly addressing any issues.
  • Maintained strict compliance with HIPAA guidelines and institutional policies regarding patient confidentiality while handling sensitive personal information responsibly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Cared for patients by providing personal assistance and ambulation.

Home Health Aide

United Property Solutions
12.2008 - 2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Assisted with end-of-life care.

Police Communications Dispatcher

Perth Amboy Police
04.2015 - 05.2016
  • Enhanced officer safety by providing accurate and timely information during critical incidents.
  • Streamlined communication between officers and emergency personnel, ensuring seamless coordination during high-stress situations.
  • Provided assistance during large-scale events such as natural disasters or mass casualty incidents, coordinating efforts among multiple agencies effectively.
  • Safeguarded public safety by accurately disseminating pertinent information to responding units during emergencies or criminal activities.

Education

Masters Of Arts - Police Graduate Studies

Seton Hall University
South Orange, NJ
05.2016

Bachelor Of Science - Criminal Justice

Berkeley College
Woodbridge, NJ
06.2014

Skills

  • Basic life support
  • Vital signs monitoring
  • HIPAA compliance
  • Patient safety
  • Catheter care
  • Clinical judgment
  • Documentation accuracy
  • Blood glucose testing
  • Transfer techniques
  • Ethical practice
  • Medical equipment operation
  • Physical assistance
  • Customer service
  • Reliable team player
  • Direct patient care
  • Patient-focused care
  • Compassionate
  • Maintaining confidentiality
  • Specimen labeling
  • Electronic health records
  • Specimens collection and processing
  • Clinical documentation
  • Vital sign monitoring
  • Compassionate caregiver
  • CPR
  • Electronic medical records
  • Conflict resolution
  • Companionship and emotional support
  • Valid state driver's license
  • Professional bedside manner
  • Medical terminology knowledge
  • Fluent in languages
  • Feeding assistance expert
  • Patient bathing
  • Continuing education

Certification

BLS

SORA

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Full Professional
Arabic
Limited Working
French
Full Professional

Timeline

Clinical Care Technician

Robert Wood Johnson Hospital
03.2023 - Current

Police Communications Dispatcher

Perth Amboy Police
04.2015 - 05.2016

Home Health Aide

United Property Solutions
12.2008 - 2018

Masters Of Arts - Police Graduate Studies

Seton Hall University

Bachelor Of Science - Criminal Justice

Berkeley College

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Isamar Piedra