Isamar Sauceda
Pasadena,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Case Manager
Catholic Charities
10.2024 - 01.2025
- Utilized RMS and TXOR software
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained physical and computer-based filing systems.
- Maintained regular contact with clients by calling and visiting clients' homes.
General Manager
TitleMax of Texas
09.2022 - 09.2024
- Used Salesforce system to handle leads and account management.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Confirmed appointments, communicated with clients, and updated client records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Unlicensed Optician
America’s Best Contacts and Eyeglasses
08.2021 - 09.2022
- Facilitated sales of optical products, aligning offerings with both company goals and consumer requirements.
- Provided recommendations for frames based on financial needs and aesthetic goals.
- Executed reminder calls for scheduled appointments
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Seasonal Sales Associate
James Avery Craftsman
04.2021 - 08.2021
- Operated cash register, collected payments, and provided accurate change
- Helped customers find specific products, answered questions, and offered product advice
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Courtesy Booth Clerk
Fiesta Mart LLC
08.2020 - 04.2021
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored opening and closing balances accurately.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Assistant Store Manager
Dollar General
05.2013 - 06.2019
- Delegated daily tasks to team members to optimize group productivity
- Organized schedules, workflows, and shift coverage to meet expected business demand.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Processed payments swiftly while achieving high customer satisfaction.
Education
High School Diploma -
Pasadena High School
Pasadena, TXSome College (No Degree) -
San Jacinto College
Pasadena, TXSkills
- Microsoft Office Suite Proficiency
- Effective Leadership
- Organizational Development
- Active Listening
- Bilingual in Spanish
Languages
Spanish
Full Professional
Timeline
Case Manager
Catholic Charities
10.2024 - 01.2025
General Manager
TitleMax of Texas
09.2022 - 09.2024
Unlicensed Optician
America’s Best Contacts and Eyeglasses
08.2021 - 09.2022
Seasonal Sales Associate
James Avery Craftsman
04.2021 - 08.2021
Courtesy Booth Clerk
Fiesta Mart LLC
08.2020 - 04.2021
Assistant Store Manager
Dollar General
05.2013 - 06.2019
Some College (No Degree) -
San Jacinto College
High School Diploma -
Pasadena High School
Similar Profiles
Sametrius J. BrighamSametrius J. Brigham
Director of Intensive Residential Programs at Catholic Charities Family and Community ServicesDirector of Intensive Residential Programs at Catholic Charities Family and Community Services
Joseph GiacintoJoseph Giacinto
Volunteer at Catholic Charities of Santa Clara CountyVolunteer at Catholic Charities of Santa Clara County
Jezabel GonzalezJezabel Gonzalez
Teacher at Catholic Charities Early Head StartTeacher at Catholic Charities Early Head Start
LouAnn HimelLouAnn Himel
Stable Placements Social Worker at Catholic Charities of Eastern WashingtonStable Placements Social Worker at Catholic Charities of Eastern Washington
Melissa PachecoMelissa Pacheco
Dealer Support Manager at Sunnova Energy Corp.Dealer Support Manager at Sunnova Energy Corp.