Isamar C Flores
Dover
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10+ years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Executive Administrative Assistant
Bertin Engineering Inc.
01.2024 - Current
- Enhanced communication between departments through proactive coordination of meetings and events.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Improved invoice processing time by creating a standardized template for all departments to use when submitting expenses.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Maintained records by imaging invoices, debits, and credits.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- Maintained and processed invoices, deposits, and money logs.
- Posted daily receipts and payments in accordance with corporate protocols.
- Served as a liaison between departments to ensure clear communication channels were established for effective collaboration on projects or initiatives.
- Assisted executives with various day-to-day tasks such as calendar management and correspondence handling.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Tri-Tech Energy
05.2022 - 12.2023
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed department budgets and generated financial reports for management review.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Created and maintained databases to track and record customer data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Scheduled office meetings and client appointments for staff teams.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Type contracts and quote for the 3 different departments in the company
Bookkeeper
ACHS
01.2015 - 01.2022
- Prepare, examine, or analyze accounting records, financial statements, or others financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
- Analyze business operations, trends, costs revenue, financial commitments, and obligation, to project future revenues and expenses or to provide advice
- Receive, record, and bank cash, checks, and vouchers
- Calculate, prepare, and issues bills, invoices, account statements, and other financial statements according to established procedures
- Calculate and prepare checks for utilities, taxes, and other payments
- Prepare and process payroll information
- Reconcile or note report discrepancies found in records
- Reconcile record of banks transactions
- Prepare purchase orders and expense reports
- Match orders forms with invoices and records the necessary information.
Marketing Coordinator/ Front office Operations
Dezao
04.2018 - 07.2019
- The law offices of James C, Use online, offline, direct mail and event driven marketing to increase in-take, Face- off health care professional to discuss my firm's capabilities, developing excellent rapport with they and their clients who need legal services
- Participate in and help drive outreach programs to accentuate firm notoriety and community recognition through volunteerism/giving back
- Collect/Analyze/Enrich marketing communications data to determine program effectiveness, reuse, and sustainability
- Preform front office accounting and payable functions for all programs expenses incurred by the firm
- Manage budgets and timing for allocated programs, ensuring they are brought in at forecast and on-time
- Use social media/internet search to enhance firm's public relations, advertising, and creative marketing campaigns
- Seek through feedback and testimonials from clients and partners organizations, hosting our marketing program and the firm's operational effectiveness
- Handled administrative and office management task for the firm's senior counsel, including court appearances, speaking engagement, firm events, and public relations
- Coordinated marketing events, venue selections, RSVP coordination's, handout, and customer satisfaction request, responsible for overall customer experience
- Enhanced knowledge of security and privacy concepts and developed expertise in open-source information.
Operations Manager
Flores Cleaning Services
12.2016 - 03.2018
- Recruit or select wind operations employees, contractors, or subcontractors
- Maintains operations records, such as work orders, site inspections forms, or other documentations
- Monitor and maintain records daily facility operations
- Supervise employees or subcontractors to ensure quality of work
- Adherence to safety regulations or policies
- Estimate cost associated with operations, including repairs or preventive maintenance
- Plan, administer and control budget for contracts, equipment, and supplies
- Inspect work performed to ensure that it meets specifications and established standards
- Perform or assist with cleaning duties, as necessary
- Inventory stock to ensure that supplies and equipment are available in adequate amount
- Screen job applicants and new hire employees.
Operations Manager
Maverick Building Services
05.2013 - 11.2016
- Interface directly with over 400 chase and Santander bank branches
- In charge of all personnel in the field working directly with HR in the hiring and dismissal of employees
- Budgeting an annual budget of over 2 million of dollar per year
- Directly involved in the execution of all work orders and customer related issues
- Manage staff, preparing work schedules and assigning specific duties.
Education
High School Diploma -
Kearny High School
Kearny, NJ06.2009
Skills
- Bilingual (English and Spanish)
- QuickBooks
- Marketing Communications/Event Coordination
- Social Media
- Microsoft office (Word, Excel & Outlook)
- Critical Thinking
- Strong Team Builder and collaborative talent
- Data Retention and Archival
- Front office/ Receptionist
- Phone system proficient
- Working within budget and meets deadlines
- Security and Privacy astute (HIPPA, GDPR)
- Multi-Line Phone Systems
- Data Entry Documentation
- Typing Proficiency
- Back Office Operations
- Accounting Support
- Excel Spreadsheets
- Sorting and Labeling
- Closing and Contract Negotiations
- Customer Service
- Spreadsheets
- Contract Agreement Preparation
- Filing
- Employee Timesheet Processing
- Bookkeeping
- Administrative Support
- Microsoft word, Excel and Outlook efficient
Languages
Spanish
Native or Bilingual
Timeline
Executive Administrative Assistant
Bertin Engineering Inc.
01.2024 - Current
Administrative Assistant
Tri-Tech Energy
05.2022 - 12.2023
Marketing Coordinator/ Front office Operations
Dezao
04.2018 - 07.2019
Operations Manager
Flores Cleaning Services
12.2016 - 03.2018
Bookkeeper
ACHS
01.2015 - 01.2022
Operations Manager
Maverick Building Services
05.2013 - 11.2016
High School Diploma -
Kearny High School
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