Isansa A. Bonga

• Generated new prospects by making a minimum of 60+ phone calls daily; calling key decision makers and nurtured existing prospects through outbound phone calls and emails to bring new business.
• Achieved top 3 performer in the amount of talk time which indicates having quality/effective conversations with prospects. This led to an 25% increase in qualified leads.
• Implemented innovative use of CRM tools such as Sales Force and Sales Loft, boosting the team's efficiency in managing prospects interactions.
• Conducted market research to identify new business opportunities.
• Maintained communication with account executives to facilitate development of sales opportunities.
• Set appointments to present solutions to prospective customers.
• Communicated prospect needs and account details to prepare team for scheduled introduction meeting.

• Acquired new rental leads with 70+ phone calls, emails, and in-person inquiries from prospective residents a day. Scheduling showings, and performed property tours.
• Screened rental leads and located listings that best match individual needs.
• Maintained regular communication with clients about application status.
• Served residents with weekend hours, prompt follow-ups to questions, and prospective lease renewals , retaining 88% of residents.
• Received rent payments and tracked transactions in YARDI accounting software.
• Tracked leads using CRM software and followed up with interested parties.

Key Achievements

• Maintained the minimum occupancy rate of 93%
• Regularly exceeded personal sales quota by 10% average.

• Responsible for high volume daily sales for the fitness club which includes , membership agreements and renewals, upselling fitness classes, and personal training sessions.
• Made a minimum of 100 phone calls to existing leads, resulting in a 30% increase in club tours, accumulating a 20% increase in membership sales.
• Displayed club’s amenities to potential members on a guided tour; Assist future prospects through an after action review by informing them about the clubs offerings and prices, including choosing the membership suitable for them.
• Used CRM database to track referral and appointment data.
• Leveraged CRM system to manage sales activities and track sales performance.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Closing sales in order to exceed the company's daily sale rate.

Key Achievements

• Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 25%.
• Increased profitability and revenue by generating 10% in sales.