ISATU BAH
BRIGHTON ,MD
Summary
Dedicated professional with a history at AICARE PERSONNEL, adept in patient care and customer service. Excelled in creating comprehensive care strategies and ensuring customer satisfaction, demonstrating exceptional problem-solving and relationship-building skills. Achieved significant improvements in patient comfort and shop efficiency, leveraging expertise in inventory management and patient support.
Overview
3
3
years of professional experience
Work History
Shop Assistant
Pamir Groceries
05.2021 - 12.2021
- Completed daily tasks accurately and on-time to support shop needs.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Collaborated with team members to achieve overall store goals and objectives.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Helped managers with daily checklists and last-minute requirements.
- Developed strong product knowledge to educate customers on features and benefits.
Care Assistant
AICARE PERSONNEL
01.2020 - 12.2020
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Care Assistant
Four Oaks Health Care
04.2019 - 01.2020
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Mitigated patient-care risks with regular equipment safety checks.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
Education
No Degree - Functional Skill English
South & City College
Birmingham 09-2020
High School Diploma -
Government Municipal Secondary School Freetown
Freetown07-2012
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Store maintenance
- Stock replenishment
- Safety compliance
- Reliable and responsible
- Adaptable and flexible
- Team cooperation
- Safety and cleanliness standards
- Engaging with diverse customers
- Cash register operation
- Excellent written and verbal communication
- Basic mathematics
- Computer proficiency and Microsoft office
- Documentation and reporting
- Feeding assistance
- Mobility assistance
- Client confidentiality
- Meal preparation
- Toileting support
- Basic housekeeping
- Nutrition monitoring
- Personal care assistance
- Respectful and compassionate
- Time management
- Problem-solving
- Relationship building
- Patient care
- First aid and safety
- Incident reporting
- Behavior redirection
Languages
English
Professional Working
Interests
- Dancing
- Enjoy participating in [activity] for overall physical and mental well-being
- Yoga
Timeline
Shop Assistant
Pamir Groceries
05.2021 - 12.2021
Care Assistant
AICARE PERSONNEL
01.2020 - 12.2020
Care Assistant
Four Oaks Health Care
04.2019 - 01.2020
No Degree - Functional Skill English
South & City College
High School Diploma -
Government Municipal Secondary School Freetown
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