Isaura Muns

•Organize and schedule Magellan RBT (Registered Behavior Technician) trainings, ensuring that all new hires are up to date with required modules.
•Create accounts for new hire behavior therapists, ensuring they have access to the necessary systems and materials.
•Send reminders to employees regarding training deadlines, tasks, and ongoing educational needs.
•Plan and execute 5-day-a-week training programs to prepare new hires for their first client case, ensuring they are confident and ready for implementation.
*Participate in team meetings to discuss training feedback and identify areas for improvement to enhance the training experience for new hires.
•Work 1:1 with children and adolescents in home settings, following individualized ABA (Applied Behavior Analysis) treatment plans tailored to each client.
•Ensure clients are making measurable progress according to their treatment plans and collaborate with the team to adjust the plans as needed.
•Provide parent training to clients’ families to help extend therapeutic progress outside of therapy sessions, empowering families to support their child’s development.
•Receive ongoing supervision and support from BCBA-level staff to ensure the highest standards of care are maintained.
•Collaborate with the team for continuous feedback and improvements to both client care and therapist training processes.
•Tailor interventions specifically for children with autism, using evidence-based techniques to address behavior challenges, communication needs, and other developmental goals.
•Maintain a compassionate and patient approach while working with children and families, helping them navigate therapeutic processes.

• Developed assignments for pupils to apply learning.
• Adapted instruction methods based on individual learning styles.
• Provided comprehensive feedback on student progress, including areas for improvement and successes.
• Communicated student progress to parents and teachers through written progress reports and direct conversations.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Conducted data entry tasks with a high level of accuracy and efficiency.
• Greeted customers, answered inquiries, and directed them to the appropriate department.
• Organized and scheduled meetings and appointments for management.
• Performed data entry tasks into various databases as needed.

• Participated in client interviews, observed questioning process and documented information.
• Met with clients and attorneys to discuss case details and evidence.
• Identified and analyzed legal documents, discoveries and contracts.
• Interviewed clients and obtained vital case information to support associates.
• Responded to client calls and inquiries to deliver applicable information.
• Supported colleagues by providing assistance with translations as needed.