Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isay Cruz

Kyle,TX

Summary

Results-oriented sales professional, prepared to drive growth and efficiency in route-based sales. Proven ability to manage customer accounts and deliver consistent service excellence. Known for strong collaboration, adaptability, and focus on achieving team goals.

Overview

16
16
years of professional experience

Work History

Route Sales Representative

Frito Lay
05.2019 - Current
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Displayed products properly at customer sites and according to company specifications and policies.

General Manager

Whatabuger
03.2016 - 05.2019
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

Area Manager

Stripes Convenience Store
01.2009 - 03.2016
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Transformed underperforming teams into productive, profitable teams.
  • Resolved conflicts promptly to promote positive environment for customers.

Education

Del Mar College
Corpus Christi, TX

Skills

  • Customer retention
  • Sales goals
  • Stock rotation
  • Leads prospecting
  • Product displays
  • Team support
  • Safe vehicle operation
  • Merchandise sales

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Route Sales Representative

Frito Lay
05.2019 - Current

General Manager

Whatabuger
03.2016 - 05.2019

Area Manager

Stripes Convenience Store
01.2009 - 03.2016

Del Mar College

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Isay Cruz