Isayah Jacobs
Santa Fe,NM
Summary
With over four years of experience at LANL as an ACS, including more than two years as a lead ACS, I have honed exceptional leadership skills and developed a strong sense of integrity. My commitment to professionalism is unwavering, whether interacting with colleagues or new clients. Making meaningful connections and leaving a positive impression on everyone encountered is my true passion.
Overview
8
8
years of professional experience
Work History
Access Control Specialist
COMPA Industries
03.2019 - Current
- Provided excellent service in escorting 'uncleared' personnel into secured areas at Los Alamos National Laboratory
- As a lead Access Control Specialist, I am the interface for the client and other ACS on our team
- Worked to resolve any issues that may come up with our team, or to provide any answers to questions they may have
- Communicated any question or problems to upper management for guidance on how approach the situation
- Trained new ACS that joined our group, making sure they understand site specific rules and the layout of the facility
- Bringing them up to speed on what the client expects from the ACS and what to expect from the client
In-Store Stocker
Savers
10.2018 - 02.2019
- Maintained the electronic and furniture department of a second-hand store
- Production quota was to be met every day for sorting/ pricing donated products to be sold in store, or recycled
- Maintained a clean and orderly section of the store so customers could find products they were looking for
- Boosted revenue in the electronic/ furniture department by providing customers with above and beyond service, insuring customers were satisfied and happy with their visit
- Answering any questions about products
Assembly Operator/Fill room lead
Ventana Medical Systems / Roche Tissue Diagnostics
07.2016 - 08.2017
- Operate equipment used to manufacture and test medical device products
- Perform in-process tests (fill weight checks) to ensure that products meet specifications
- Recognize equipment and product problems and notifies individuals using team specific Help Chain to achieve optimum production levels
- Assemble and fill reagent dispensers / bottles per production drawings and documents while maintaining accurate inventory records
- Work within a team environment, operate in a professional, punctual manner to ensure production goals are consistently met
- Performed daily checks on machines in fill room, making sure machines were running correctly
- Trained new workers in the processes and setup of fill machines, performing step by step visual instructions, insuring a smooth operation
Education
G.E.D -
Santa Fe Community College
Santa Fe, NM05.2015
Skills
- Leadership
- Effective Time Management
- Customer Engagement
- Customer Service Expertise
- Computer skills
- Interpersonal Communication
- Microsoft Word
- Warehouse experience
- Microsoft Outlook
Timeline
Access Control Specialist
COMPA Industries
03.2019 - Current
In-Store Stocker
Savers
10.2018 - 02.2019
Assembly Operator/Fill room lead
Ventana Medical Systems / Roche Tissue Diagnostics
07.2016 - 08.2017
G.E.D -
Santa Fe Community College
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